Clinical VA Account Specialist (LPNRN)
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Job Location:
Oldsmar, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you looking to make a difference in patients lives with a company that values your expertise Join us in our mission of delivering compassionate healthcare where it matters most at home.
Pinnacle Home Care Floridas largest independent Medicare-certified home health provider has been delivering high-quality patient-centered care for over two decades and were looking fora Clinical VA Account Specialist to join our award-winning team.
Key Responsibilities
- Ensure accurate and timely patient care documentation to support compliance and clinical quality.
- Oversee completion and submission of Request for Services (RFS) forms to facilitate prompt approvals and authorizations.
- Collaborate closely with VA Care Coordinators Clinical Managers (CMs) Directors of Clinical Services (DCSs) and field teams to support timely admissions and positive patient outcomes.
- Receive review and process all VA consults and referrals with a clinical focus to ensure appropriateness of care.
- Conduct welcome calls with patients to assess readiness for care confirm initial clinical needs and provide education.
- Perform pre-admission chart reviews to validate completeness of physician orders and accuracy of clinical documentation.
- Provide clinical oversight for Veterans receiving IV therapy wound care complex medication management or other specialized services.
- Track and manage hospital admissions and discharges coordinating resumption of care (ROC) processes to maintain service continuity.
- manage and validate all clinical orders ensuring accuracy for new admissions ROC and ongoing care updates.
- Coordinate labs wound acs IV therapies and durable medical equipment (DME) requests to support timely interventions.
- Partner with branch teams field sales and VA representatives to eliminate referral barriers and streamline workflow.
- Communicate regularly with teams regarding high-acuity patients expiring authorizations and pending documentation.
- Serve as a clinical resource on VA process requirements consult workflows and documentation standards.
- Ensure adherence to CMS Conditions of Participation VA regulations HIPAA and internal compliance standards.
- Participate in Quality Assurance and Performance Improvement (QAPI) initiatives through audits chart reviews and reporting.
- Maintain awareness of patient rights infection control protocols and reporting procedures for adverse events or suspected neglect.
- Support branch teams during surveys audits and VA reviews to ensure full compliance and readiness.
Qualifications
- Licensed Practical Nurse (LPN) or Registered Nurse (RN) in good standing with the state Board of Nursing.
- Strong clinical assessment skills and ability to manage high-acuity patients.
- Knowledge of VA processes consult workflows and RFS requirements.
- Effective collaboration with Clinical Managers DCSs and interdisciplinary teams.
- Strong interpersonal and relationship-building skills with the ability to partner across sales operations and clinical teams.
- Excellent organizational skills attention to detail and ability to multitask in a fast-paced environment.
- Commitment to service excellence professionalism and Veteran advocacy.
Why Choose Pinnacle
- Growth & Stability: Over two decades as Floridas largest independent home health agency.
- Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
- Recognized Excellence: Ranked as a USA Today Top Workplace.
- Supportive & Fun Culture: Join a collaborative forward-thinking team that values both professional excellence and personal fulfillment.
Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race religion age gender national origin disability veteran status or other legally protected characteristics.
Be part of a company that empowers clinicians to make a difference in the lives of over 10000 patients across Florida every day.Apply now!
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Be the leading provider of home care service recognized for Creating and delivering Exceptional Outcomes.
