Wisconsin Youth Apprentice Medical Office Assistant

Its more than a career its a calling

Job Highlights:

Are you an upcoming high school junior or senior interested in a healthcare career Join SSM Health as a Youth Apprentice and gain hands-on experience mentorship and skills for in-demand healthcare roles all while earning $17/hour at one of our Wisconsin locations. Unlock your potential and make a difference starting now!

Job Highlights

Medical Office Assistant Youth Apprentices work closely with a nursing care team and learn all about front-end operations in our clinics including customer service billing and scheduling. Availability to work days during a standard work week is crucial to fulfilling the 450 hour requirement. An experienced Medical Office Assistant will serve as your mentor and will help guide your training while providing ongoing support in the role.

Job Details

Effectively work as part of a team communicate effectively with close attention to details

Maintain academic and attendance requirements for participation in the Youth Apprenticeship Program

Participate in progress reviews scheduled with mentors school staff parent(s) or guardian(s) and employer

Learn and conduct the process of scheduling and confirming patient appointments

Collect and confirm accurate demographic and insurance coverage information

Assist patients in person and via phone with questions related to policies procedures insurance payments etc.

Collect required payments and provide receipts

Inventory order and receive supplies and equipment

Perform other duties as assigned

Education and Experience Requirements

High school junior or senior

16 years of age

Must be authorized and approved by the Wisconsin Youth Apprentice Program in accordance with your local school criteria

Ability to work 10-15 hours per week at a clinic site M-F during the day

Excellent computer and keyboarding skills

Reliable transportation to get to and from work

Satisfactory progress towards graduation

Commit to completing 450 hours at the jobsite

Demonstrated maturity and responsibility

Skill with attending to details excellent attendance and a strong work ethic

Foster a culture of caring through interpersonal relationships and communication

About SSM Health

SSM Health is a Catholic not-for-profit health care system serving the health needs of communities across the Midwest in Wisconsin Illinois Oklahoma and Missouri. We are committed to providing exceptional health care services and revealing Gods healing presence to everyone we serve. Weve received national recognition from U.S. News & World Report Newsweek Forbes Healthgrades and Beckers Healthcare in recognition of the quality care and patient experience we provide.

Job Summary:

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Locates creates and maintains information in the patient record.
• Navigates the medical record and/or patient scheduling software.
• Manages patient appointments.
• Assists patients both in person and via telephone.
• Performs basic payment collection.
• Inventories orders and receives supplies/equipment.
• Respects patient confidentiality and maintains Health Insurance Portability Accountability Act (HIPAA) compliance.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Must be at least 16 years of age prior to start date and current high school student
• Acceptance into Youth Apprenticeship program through local high school

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Constant standing and walking.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent use of hearing to distinguish body sounds and/or hear alarms malfunctioning machinery etc.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching gripping and keyboard use/data entry.
• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Occasional bending stooping crawling kneeling sitting squatting and repetitive foot/leg and hand/arm movements.
• Occasional use of vision to judge distances and spatial relationships.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional lifting/moving patients.
• Occasional use of smell to detect/recognize odors.
• Occasional driving.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

State of Work Location: Illinois Missouri Oklahoma Wisconsin

• Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

Work Shift:

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options:our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned unpaid base pay(fees may apply)before payday.

• Upfront Tuition Coverage:we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race color religion national origin age disability sex sexual orientation gender identity pregnancy veteran status or any other characteristic protected by applicable law. Click here to learn more.