Technical Expertise
- 8 years of experience in application/solution architecture with a strong focus on enterprise SaaS and digital modernization.
- Experience architecting workflow automation document/records management and case management solutions in SaaS environments.
- Experience designing hybrid integration architectures using Azure / Entra ID and secure access models.
- Strong experience designing integrations using APIs webhooks middleware and iPaaS platforms.
- Experience designing and implementing solutions using OpenText and familiarity with ServiceNow.
- Proven ability to design scalable modular solutions using configuration over customization.
- Strong understanding of security privacy retention and compliance in public sector environments.
- Comfortable operating at both strategic and technical depth.
Additional Technical Lead Experience
- Experience acting as a technical lead for digital products or SaaS platforms.
- Experience reviewing application code and front-end architectures (React preferred).
- Experience working with vendors and outsourced development teams.
- Experience supporting CI/CD pipelines and DevOps practices.
Key Responsibilities
Application Architecture & Solution Design
- Lead architecture of secure scalable SaaS solutions including OpenText ServiceNow and other enterprise applications.
- Define integration patterns across SaaS legacy systems cloud and enterprise data platforms.
- Translate business needs into modular solution designs.
- Produce architecture artifacts including reference models and data flows.
Digital Experience Platform & Technical Leadership
The Senior Applications Architect will act as the technical lead for Supply Ontarios Digital Experience Platform including:
- VOR Access & Vendor Reporting
- Account and User Management
- Future digital services
Responsibilities include:
- Provide technical leadership for the DxP architecture and codebase.
- Conduct architecture and code reviews to ensure quality security and maintainability.
- Define coding standards architectural patterns and development best practices.
- Guide implementation of the Supply Ontario Design System in React applications.
- Ensure consistency across front-end and full-stack implementations.
- Provide technical oversight of vendor delivery teams.
- Support DevOps practices CI/CD pipelines and release governance.
- Act as the bridge between Enterprise Architecture and delivery teams.
Enterprise Governance & Standards
- Establish governance and configuration standards for SaaS platforms.
- Ensure alignment with OPS directives privacy and data policies.
- Support business cases procurements and vendor evaluations.
- Contribute to enterprise architecture roadmaps.
Stakeholder Leadership & Discovery
- Lead discovery and architecture workshops.
- Translate complex technical concepts for executives and business partners.
- Build alignment across architecture product and vendor teams.
Delivery & Implementation Support
- Provide hands-on technical leadership during delivery.
- Guide sprint planning backlog refinement and solution validation.
- Support cloud integration and release management.
Additional Technical Leadership
- Conduct architecture and code reviews for vendor and internal teams.
- Provide oversight of pull requests branching strategies and release practices.
- Establish quality gates and definition of done.
- Support troubleshooting of complex technical issues.
- Mentor developers and provide technical guidance.
Desirable Skills
- Certification in ServiceNow System Administration / Implementation Specialist and/or OpenText ECM platforms.
- Familiarity with ITIL BPMN or process mapping techniques for workflow design.
- Experience integrating ServiceNow or OpenText with ERP systems procurement tools or custom-built applications.
- Knowledge of Ontario Government I&IT directives.
- Experience designing solutions that incorporate digital signatures audit logging and secure document exchange.
- Awareness of emerging trends in enterprise SaaS adoption low-code/no-code platforms and intelligent automation.
Core Competencies:
- Strong analytical and problem-solving skills; ability to translate business needs into actionable solution architecture.
- Clear communicator with the ability to engage and influence executive business and technical stakeholders.
- Collaborative and pragmatic with a delivery-focused mindset and a strong understanding of real-world platform limitations.
- Able to work across multiple domains and technologies bringing structure to complexity.
- Strategic thinker with a strong sense of architecture governance and solution lifecycle management.
- Self-directed and resourcefulcomfortable owning entire solution areas without extensive oversight.
- Balance of diplomacy and directnesscan push back constructively when needed while maintaining relationships.
Education:
- Bachelors degree in Computer Science Information Systems Engineering or a related field is required.
- Certifications such as ServiceNow Architect TOGAF PMP ITIL or OpenText ECM Specialist are considered strong assets.
Requirements
Deliverables:
- Solution Architecture Blueprints Target and transitional states for ServiceNow OpenText and SaaS-based applications.
- Integration Designs Logical and physical models of system-to-system interfaces across SaaS legacy and cloud.
- Workflow & Automation Models Visual representations and configurations for business processes.
- Security and Access Models IAM strategies using Azure AD RBAC and platform-native controls.
- Governance Artifacts Configuration standards permission matrices metadata schemas and compliance documentation.
- Architecture Decision Records (ADRs) Documented rationale for key design and technology choices.
- Technology Evaluation Reports Comparative analyses of SaaS platforms licensing models and vendor solutions.
- Implementation Support Artifacts Sprint inputs backlog clarifications platform configurations and QA checklists.
Must Haves:
- 8 years of experience in application/solution architecture with a strong focus on enterprise SaaS and digital modernization.
- Experience architecting workflow automation document/records management and case management solutions in SaaS environments.
- Experience designing hybrid integration architectures using Azure / Entra ID and secure access models.
- Strong experience designing integrations using APIs webhooks middleware and iPaaS platforms.
- Experience designing and implementing solutions using OpenText and familiarity with ServiceNow.
Technical Expertise8 years of experience in application/solution architecture with a strong focus on enterprise SaaS and digital modernization.Experience architecting workflow automation document/records management and case management solutions in SaaS environments.Experience designing hybrid integr...
Technical Expertise
- 8 years of experience in application/solution architecture with a strong focus on enterprise SaaS and digital modernization.
- Experience architecting workflow automation document/records management and case management solutions in SaaS environments.
- Experience designing hybrid integration architectures using Azure / Entra ID and secure access models.
- Strong experience designing integrations using APIs webhooks middleware and iPaaS platforms.
- Experience designing and implementing solutions using OpenText and familiarity with ServiceNow.
- Proven ability to design scalable modular solutions using configuration over customization.
- Strong understanding of security privacy retention and compliance in public sector environments.
- Comfortable operating at both strategic and technical depth.
Additional Technical Lead Experience
- Experience acting as a technical lead for digital products or SaaS platforms.
- Experience reviewing application code and front-end architectures (React preferred).
- Experience working with vendors and outsourced development teams.
- Experience supporting CI/CD pipelines and DevOps practices.
Key Responsibilities
Application Architecture & Solution Design
- Lead architecture of secure scalable SaaS solutions including OpenText ServiceNow and other enterprise applications.
- Define integration patterns across SaaS legacy systems cloud and enterprise data platforms.
- Translate business needs into modular solution designs.
- Produce architecture artifacts including reference models and data flows.
Digital Experience Platform & Technical Leadership
The Senior Applications Architect will act as the technical lead for Supply Ontarios Digital Experience Platform including:
- VOR Access & Vendor Reporting
- Account and User Management
- Future digital services
Responsibilities include:
- Provide technical leadership for the DxP architecture and codebase.
- Conduct architecture and code reviews to ensure quality security and maintainability.
- Define coding standards architectural patterns and development best practices.
- Guide implementation of the Supply Ontario Design System in React applications.
- Ensure consistency across front-end and full-stack implementations.
- Provide technical oversight of vendor delivery teams.
- Support DevOps practices CI/CD pipelines and release governance.
- Act as the bridge between Enterprise Architecture and delivery teams.
Enterprise Governance & Standards
- Establish governance and configuration standards for SaaS platforms.
- Ensure alignment with OPS directives privacy and data policies.
- Support business cases procurements and vendor evaluations.
- Contribute to enterprise architecture roadmaps.
Stakeholder Leadership & Discovery
- Lead discovery and architecture workshops.
- Translate complex technical concepts for executives and business partners.
- Build alignment across architecture product and vendor teams.
Delivery & Implementation Support
- Provide hands-on technical leadership during delivery.
- Guide sprint planning backlog refinement and solution validation.
- Support cloud integration and release management.
Additional Technical Leadership
- Conduct architecture and code reviews for vendor and internal teams.
- Provide oversight of pull requests branching strategies and release practices.
- Establish quality gates and definition of done.
- Support troubleshooting of complex technical issues.
- Mentor developers and provide technical guidance.
Desirable Skills
- Certification in ServiceNow System Administration / Implementation Specialist and/or OpenText ECM platforms.
- Familiarity with ITIL BPMN or process mapping techniques for workflow design.
- Experience integrating ServiceNow or OpenText with ERP systems procurement tools or custom-built applications.
- Knowledge of Ontario Government I&IT directives.
- Experience designing solutions that incorporate digital signatures audit logging and secure document exchange.
- Awareness of emerging trends in enterprise SaaS adoption low-code/no-code platforms and intelligent automation.
Core Competencies:
- Strong analytical and problem-solving skills; ability to translate business needs into actionable solution architecture.
- Clear communicator with the ability to engage and influence executive business and technical stakeholders.
- Collaborative and pragmatic with a delivery-focused mindset and a strong understanding of real-world platform limitations.
- Able to work across multiple domains and technologies bringing structure to complexity.
- Strategic thinker with a strong sense of architecture governance and solution lifecycle management.
- Self-directed and resourcefulcomfortable owning entire solution areas without extensive oversight.
- Balance of diplomacy and directnesscan push back constructively when needed while maintaining relationships.
Education:
- Bachelors degree in Computer Science Information Systems Engineering or a related field is required.
- Certifications such as ServiceNow Architect TOGAF PMP ITIL or OpenText ECM Specialist are considered strong assets.
Requirements
Deliverables:
- Solution Architecture Blueprints Target and transitional states for ServiceNow OpenText and SaaS-based applications.
- Integration Designs Logical and physical models of system-to-system interfaces across SaaS legacy and cloud.
- Workflow & Automation Models Visual representations and configurations for business processes.
- Security and Access Models IAM strategies using Azure AD RBAC and platform-native controls.
- Governance Artifacts Configuration standards permission matrices metadata schemas and compliance documentation.
- Architecture Decision Records (ADRs) Documented rationale for key design and technology choices.
- Technology Evaluation Reports Comparative analyses of SaaS platforms licensing models and vendor solutions.
- Implementation Support Artifacts Sprint inputs backlog clarifications platform configurations and QA checklists.
Must Haves:
- 8 years of experience in application/solution architecture with a strong focus on enterprise SaaS and digital modernization.
- Experience architecting workflow automation document/records management and case management solutions in SaaS environments.
- Experience designing hybrid integration architectures using Azure / Entra ID and secure access models.
- Strong experience designing integrations using APIs webhooks middleware and iPaaS platforms.
- Experience designing and implementing solutions using OpenText and familiarity with ServiceNow.
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