Site Reliability Engineer I

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweeks prestigious 2025 Top 100 Global Most Loved Workplaces list.

Title: Site Reliability Engineer I

Location: Atlanta GA (May consider Frisco TX)

Eligibility: Please note that this position is not eligible for Visa sponsorship now or in the future. This restriction applies to all candidates for this position.

Job Description

We are seeking a Site Reliability Engineer (SRE) to join our team with an initial focus on supporting production operations (AppOps). This is a great opportunity for recent graduates or early-career professionals who are eager to grow in a fast-paced Cloud/SaaS environment.

As part of the SRE team youll work alongside experienced engineers to help maintain and improve the reliability scalability and performance of our cloud-based services. Youll gain hands-on experience with automation monitoring and incident response while learning best practices in modern infrastructure and DevOps.

Key Responsibilities:

• Assist in supporting and scaling production services and servers that power cloud-based applications under the guidance of senior engineers.
• Collaborate across development quality security and operations teams to support reliable service delivery.
• Help monitor and analyze SaaS services to improve scalability reliability and performance.
• Contribute to automation tasks for provisioning and managing infrastructure with opportunities to learn scripting and infrastructure-as-code tools.
• Develop foundational skills in software engineering practices focused on reliability and scalability.
• Participate in continuous improvement initiatives for software delivery processes within cross-functional teams.
• Support configuration monitoring and management of systems used by product development teams.
• Learn and assist in disaster recovery planning and execution.
• Help with patching and maintenance of Windows and Linux servers in private data centers and cloud environments (e.g. Azure).
• Collaborate with DevOps teams to promote code using CI/CD pipelines and integrate application security tooling.
• Work with senior engineers to define and implement Service Level Indicators (SLIs) Objectives (SLOs) and Agreements (SLAs).
• Assist in implementing monitoring alerts building dashboards and understanding escalation paths.
• Participate in incident response activities including Post-Incident Reviews (PIRs) and Root Cause Analyses (RCAs) with mentorship.
• Join on-call rotations with support and supervision assisting during off-hours as needed.

Preferred Qualifications:

• Bachelors or Masters degree in Computer Science Software Engineering Information Technology or a related technical field.
• Basic understanding of cloud platforms such as Azure AWS or GCP with a strong interest in learning more.
• Exposure to programming or scripting languages like Python Bash PowerShell JavaScript or Java.
• Familiarity with CI/CD tools such as Azure DevOps GitHub Actions or Jenkins.
• Introductory knowledge of container technologies like Docker and Kubernetes.
• Comfortable working with Linux and Windows systems; basic shell scripting experience is a plus.
• Understanding of networking fundamentals TLS/SSL firewalls and load balancers.
• Exposure to monitoring and logging tools such as Prometheus ELK stack or Azure Monitor.
• Awareness of infrastructure automation tools like Terraform Ansible or Helm.
• Strong analytical and troubleshooting skills with a willingness to learn root cause analysis.
• Ability to work collaboratively in cross-functional teams and communicate technical ideas clearly.
• Eagerness to learn new technologies and grow into a reliable engineer in cloud and SaaS operations.
• Any hands-on experience with distributed systems (e.g. Kafka Elasticsearch Cassandra) is a plus.
• Cloud certifications (e.g. Azure Fundamentals AWS Cloud Practitioner) are a bonus but not required.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

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