Helpdesk Professional

Charlotte, VT - USA

Monthly Salary: $ 30 - 34

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Helpdesk Professional needed: Charlotte NC.

We have an opening with a great client of ours and we are looking for a Helpdesk Professionalto work Charlotte NC. This is a4 month contract positionand youmust be a US Citizen to apply. Required: US Citizenship and Residency W2 hourly Contract Only No 1099 No third parties no C2C. No exceptions (Sorry)

Pay: $30 to $34.50/hr. D.O.E.

HELPDESK PROFESSIONAL

The candidate will be responsible for efficiently managing and resolving a high volume

of helpdesk inquiries via email and phone. This role requires excellent communication and problem-solving skills as well as the ability to work in a fast-paced environment.

KEY RESPONSIBILITIES

Process and respond to helpdesk emails and phone calls in a timely and professional manner
Troubleshoot and respond to suppliers with solutions to their inquiries
Manage and maintain accurate records of helpdesk interactions
Provide exceptional customer service and ensure a positive experience for all users

SKILLS REQUIRED

Strong communication and interpersonal skills
Basic technical knowledge and problem-solving skills
Ability to work independently in a fast-paced environment prioritizing tasks effectively and managing multiple responsibilities with excellent organizational and time management skills

SKILLS PREFERRED

Previous experience with the Ivalua Source-to-Pay platform

If you would like to interview for this position please email your resume to and I will call back with more information.

Best Regards

Matt Gephart

Sr. Recruiter

*Rates listed are not a guarantee of salary/rate. Rate offered at time of hire will depend on many factors including education experience interview results and skill level

GeoLogics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

Process and respond to helpdesk emails and phone calls in a timely and professional manner
Troubleshoot and respond to suppliers with solutions to their inquiries
Manage and maintain accurate records of helpdesk interactions
Provide exceptional customer service and ensure a positive experience for all users

SKILLS REQUIRED

Strong communication and interpersonal skills
Basic technical knowledge and problem-solving skills
Ability to work independently in a fast-paced environment prioritizing tasks effectively and managing multiple responsibilities with excellent organizational and time management skills

SKILLS PREFERRED

Previous experience with the Ivalua Source-to-Pay platform

Required Experience:

Unclear Seniority

Helpdesk Professional needed: Charlotte NC.We have an opening with a great client of ours and we are looking for a Helpdesk Professionalto work Charlotte NC. This is a4 month contract positionand youmust be a US Citizen to apply. Required: US Citizenship and Residency W2 hourly Contract Only No 1099...

Helpdesk Professional needed: Charlotte NC.

Pay: $30 to $34.50/hr. D.O.E.

HELPDESK PROFESSIONAL

The candidate will be responsible for efficiently managing and resolving a high volume

of helpdesk inquiries via email and phone. This role requires excellent communication and problem-solving skills as well as the ability to work in a fast-paced environment.

KEY RESPONSIBILITIES

Process and respond to helpdesk emails and phone calls in a timely and professional manner
Troubleshoot and respond to suppliers with solutions to their inquiries
Manage and maintain accurate records of helpdesk interactions
Provide exceptional customer service and ensure a positive experience for all users

SKILLS REQUIRED

Strong communication and interpersonal skills
Basic technical knowledge and problem-solving skills
Ability to work independently in a fast-paced environment prioritizing tasks effectively and managing multiple responsibilities with excellent organizational and time management skills

SKILLS PREFERRED

Previous experience with the Ivalua Source-to-Pay platform

If you would like to interview for this position please email your resume to and I will call back with more information.

Best Regards

Matt Gephart

Sr. Recruiter

*Rates listed are not a guarantee of salary/rate. Rate offered at time of hire will depend on many factors including education experience interview results and skill level

GeoLogics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

Process and respond to helpdesk emails and phone calls in a timely and professional manner
Troubleshoot and respond to suppliers with solutions to their inquiries
Manage and maintain accurate records of helpdesk interactions
Provide exceptional customer service and ensure a positive experience for all users

SKILLS REQUIRED

Strong communication and interpersonal skills
Basic technical knowledge and problem-solving skills
Ability to work independently in a fast-paced environment prioritizing tasks effectively and managing multiple responsibilities with excellent organizational and time management skills

SKILLS PREFERRED