Technical Communications Sr. Specialist

Tucson, AZ - USA

Monthly Salary: $ 56800 - 91675

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster and Chamberlain are found in 51 million homes and 14 million people rely on the myQ app daily.

This role is within Chamberlain Groups Marketing function. The Technical Communications Sr. Specialist is responsible for creating and maintaining world-class product documentation manuals guides and service documentation. A successful incumbent is expected to (i) Write and revise owners manuals instruction sheets quick-start guides and labels according to company/department standards and (ii) Work closely with product managers document control and NPD Teams to implement new and revised technical publications in a timely manner. Education requirements include: Associates degree (A.A.) from a two-year college or university in arts or related field; Experience requirements include: 3 years work experience with Macintosh and PC platforms

Job Responsibilities:

Responsible for writing and editing content for technical publications
Develop and create owners manuals instruction sheets quick-start guides and labels according to company/department standards
Work closely with product managers document control and NPD Teams to implement new and revised technical publications in a timely manner
Ensure consistency in style tone formatting and structural standards across product documentation
Actively participates in keeping department on schedule and meeting objectives
Review BOMs for products
Coordinate and work with vendors to create print and digital layouts
Coordinate and work with localization software and vendors to create multi-lingual documentation
Maintain essential correspondence related to project/product development
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Groups reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops reading professional publications establishing personal networks and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

Associates degree (A.A.) from a two-year college or university
3 years work experience with Macintosh and PC platforms.
3 years work experience in technical writing
Exceptional writing editing and communication skills
Working knowledge of Flash and Dreamweaver HTML & CSS
Knowledge of principles and practices of graphic design
Translate complex technical specs and procedures into clear audience-appropriate language
Stay current on best practices in technical communication and documentation
Preferred: Experience with localization projects and software

#LI- Onsite - Tucson AZ

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The pay range for this position is $56800.00 - $91675.00; base pay offered may vary depending on a number of factors including but not limited to the position offered location education training and/or addition to base pay also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.

Required Experience:

Senior IC