Senior Director of Product, Payments

Chicago, IL - USA

Monthly Salary: $ 200 - 225

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Department:

Product Management

Job Summary

For over four decades PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100000 restaurants in more than 110 countries. Embracing our Better Together ethos we offer Unified Customer Experience solutions combining point-of-sale digital ordering loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more visit or connect with us on LinkedIn X (formerly Twitter) Facebook and Instagram.

Position Description:

We are seeking an experienced Senior Director of Product Payments to lead and scale our B2B payment platform business serving the restaurant and convenience store industries. You will be responsible for defining the product vision and ensuring operational excellence across our payment ecosystem. This role requires a blend of product strategy technical understanding of payment technologies and operational leadership to drive innovation and cross-sell value through PARs broader platform.

Position Location:

Chicago IL Philadelphia PA Austin TX Minneapolis MN or Central New York (New Hartford NY or Syracuse NY). There is the capability to be remotely based in any of these locations.

This role operates with flexibility to work remotely and onsite as business needs dictate. The team will exercise judgment in determining when in-person presence adds value. Occasional in-person meetings leadership sessions and team events will take place in the global company locations.

Reports To:

GM PAR Ordering & Pay

What Were Looking For:

Requirements:

10 years in product management and operations with 5 years in payment technologies
Proven track record of launching successful B2B payment products
Experience in the restaurant convenience store or retail tech space preferred
Demonstrated success in cross-selling strategies
History of managing cross-functional teams in a fast-paced environment
Deep understanding of card processing ACH wire wallets and emerging payments
Experience in transaction fee optimization and merchant negotiations
Strong background in scaling ops for high-volume systems

Additional skills:

Expert knowledge of PCI DSS AML KYC and payment compliance
Familiarity with restaurant and c-store business operations
Experience integrating payments with POS inventory and loyalty platforms
High technical aptitude and ability to work with engineering
Strategic thinker around bundling and solution packaging
Analytical and data-driven decision-making skills
Excellent communication and stakeholder management
Expertise in risk management and fraud prevention
Strong leadership and mentoring abilities
Ability to thrive in ambiguity and bring structure to scaling teams
Customer-first mindset with a passion for innovation in retail tech

Unleash your potential: What you will be doing and owning:

Product Leadership
- Define and execute the strategic vision and roadmap for the payment platform
- Deliver innovative solutions tailored to food service and retail ops
- Align product development with market opportunities and customer value
- Translate business needs into technical requirements
- Identify and execute cross-sell opportunities across PARs ecosystem
Operational Excellence
- Oversee daily platform operations ensuring reliability and performance
- Drive operational KPIs and continuous improvement
- Manage risk compliance and fraud prevention for food/retail environments
- Build strong partnerships with processors banks and regulators
- Optimize costs and develop bundled solution strategies
Team Leadership
- Build and lead high-performing product and ops teams
- Cultivate a culture of innovation and customer-centricity
- Align cross-functional teams across Sales Eng Marketing and Legal
- Represent PAR at industry events and with executive stakeholders
- Develop team objectives incentive plans and growth opportunities

Interview Process:

Interview #1: Video Screen with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact .If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website.

Required Experience:

Exec