DescriptionMarcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs Marcus operates as a digital bank providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs over 150 years of expertise with intuitive digital experiences focusing on value transparency and simplicity for its millions of customers and is recognized as the largest pure online bank delivering a fully digital experience without physical branches.
YOUR IMPACT
We are seeking an experienced Instructional Designer to design both eLearning and instructor-led solutions within the Asset Wealth Management Team. Ideal candidates bring experience designing and developing learning content aligned to business this role the candidate will be required to manage multiple projects collaborate with stakeholders and subject matter experts to identify training needs design and develop impactful learning solutions measure the effectiveness of the learning solutions implemented and partner with facilitators to drive continuous improvement. This role may also require mentoring and coaching of others. The right candidate will be a proactive organized self-starter who thrives in a dynamic environment excels at navigating ambiguity and creates clarity and cohesive learning experiences from complex business needs.
Responsibilities:
- Design and implement scalable learning solutions that directly enhance the capabilities of our learners driving key business objectives such as client satisfaction operational efficiency and risk mitigation
- Conduct thorough Needs Analysis to identify skill and knowledge gaps document business requirements and draft measurable learning objectives
- Apply instructional design theories and adult learning principles (e.g. ADDIE SAM Gagnes Nine Events) to design develop and maintain comprehensive learning solutions (eLearning Instructor-Led Blended Learning Videos & Simulations etc.)
- Utilize authoring tools such as Articulate 360 (Storyline Rise) and the Adobe Creative Cloud suite to build engaging learning content
- Manage learning content within the firms Learning Management System (LMS) ensuring proper deployment tracking and reporting
- Proactively identify opportunities to enhance and improve existing learning content and partner with facilitators to drive continuous improvement
- Collaborate closely with stakeholders process owners SMEs legal and compliance to ensure content is accurate relevant and effective
- Stay current with trends and innovations in learning technology and instructional design advocating for and integrating new approaches to enhance our learning ecosystem
Qualifications:
- Knowledge of instructional design and adult learning theory
- Demonstrated expertise in the full instruction lifecycle (ADDIE/SAM)
- Proficiency with eLearning authoring tools especially the Articulate Suite
- Demonstrated ability to manage ambiguity and work autonomously translating high-level strategic direction into concrete project plans and deliverables
- Exceptional written and verbal communication skills with ability to collaborate effectively across all levels
Preferred Qualifications:
- Bachelors or masters degree in Instructional Design Learning Technologies or related field
- 3 years in an instructional design role in a corporate or financial services setting
- APTD or CPTD Certification
- Experience in financial services or the fintech industry
- Experience working in or supporting a contact center
- Familiarity with Agile project management methodologies
- Experience designing for accessibility (WCAG) standards
ABOUT GOLDMAN SACHS
At Goldman Sachs we commit our people capital and ideas to help our clients shareholders and the communities we serve to grow. Founded in 1869 we are a leading global investment banking securities and investment management firm. Headquartered in New York we maintain offices around the world.
We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally from our training and development opportunities and firmwide networks to benefits wellness and personal finance offerings and mindfulness programs. Learn more about our culture benefits and people at committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group Inc. 2023. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age veterans status disability or any other characteristic protected by applicable law.
Required Experience:
IC
DescriptionMarcus by Goldman Sachs As the online consumer banking business of Goldman Sachs Marcus operates as a digital bank providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs over 150 years of expertise with intui...
DescriptionMarcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs Marcus operates as a digital bank providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs over 150 years of expertise with intuitive digital experiences focusing on value transparency and simplicity for its millions of customers and is recognized as the largest pure online bank delivering a fully digital experience without physical branches.
YOUR IMPACT
We are seeking an experienced Instructional Designer to design both eLearning and instructor-led solutions within the Asset Wealth Management Team. Ideal candidates bring experience designing and developing learning content aligned to business this role the candidate will be required to manage multiple projects collaborate with stakeholders and subject matter experts to identify training needs design and develop impactful learning solutions measure the effectiveness of the learning solutions implemented and partner with facilitators to drive continuous improvement. This role may also require mentoring and coaching of others. The right candidate will be a proactive organized self-starter who thrives in a dynamic environment excels at navigating ambiguity and creates clarity and cohesive learning experiences from complex business needs.
Responsibilities:
- Design and implement scalable learning solutions that directly enhance the capabilities of our learners driving key business objectives such as client satisfaction operational efficiency and risk mitigation
- Conduct thorough Needs Analysis to identify skill and knowledge gaps document business requirements and draft measurable learning objectives
- Apply instructional design theories and adult learning principles (e.g. ADDIE SAM Gagnes Nine Events) to design develop and maintain comprehensive learning solutions (eLearning Instructor-Led Blended Learning Videos & Simulations etc.)
- Utilize authoring tools such as Articulate 360 (Storyline Rise) and the Adobe Creative Cloud suite to build engaging learning content
- Manage learning content within the firms Learning Management System (LMS) ensuring proper deployment tracking and reporting
- Proactively identify opportunities to enhance and improve existing learning content and partner with facilitators to drive continuous improvement
- Collaborate closely with stakeholders process owners SMEs legal and compliance to ensure content is accurate relevant and effective
- Stay current with trends and innovations in learning technology and instructional design advocating for and integrating new approaches to enhance our learning ecosystem
Qualifications:
- Knowledge of instructional design and adult learning theory
- Demonstrated expertise in the full instruction lifecycle (ADDIE/SAM)
- Proficiency with eLearning authoring tools especially the Articulate Suite
- Demonstrated ability to manage ambiguity and work autonomously translating high-level strategic direction into concrete project plans and deliverables
- Exceptional written and verbal communication skills with ability to collaborate effectively across all levels
Preferred Qualifications:
- Bachelors or masters degree in Instructional Design Learning Technologies or related field
- 3 years in an instructional design role in a corporate or financial services setting
- APTD or CPTD Certification
- Experience in financial services or the fintech industry
- Experience working in or supporting a contact center
- Familiarity with Agile project management methodologies
- Experience designing for accessibility (WCAG) standards
ABOUT GOLDMAN SACHS
At Goldman Sachs we commit our people capital and ideas to help our clients shareholders and the communities we serve to grow. Founded in 1869 we are a leading global investment banking securities and investment management firm. Headquartered in New York we maintain offices around the world.
We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally from our training and development opportunities and firmwide networks to benefits wellness and personal finance offerings and mindfulness programs. Learn more about our culture benefits and people at committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group Inc. 2023. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age veterans status disability or any other characteristic protected by applicable law.
Required Experience:
IC
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