Service Associate- Cleveland, OH
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Job Location:
Cleveland, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Who we want
Customer orientedrepresentatives. A person who has an eye for impressing our customers and building strong relationships. Competitive Spirit. Team players who are looking to launch a career with Stryker understanding that a Service Associates role offers ground-floor experienceofour business. Challengers. People who continually seek improvement for the business and their customers. Teammates. Partners who listen to ideas sharethoughtsand work together to move the business forward. Collaborative networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Self-directedinitiators. People who take ownership of their work and need no prompting to drive productivity change and outcomes.
What you will do
As a Service Associate your primary responsibilitywill be collectingsingle usedevices at hospitals within your designated territory.You will be collecting and visiting all areas of the hospital including but not limited to operating rooms patient floors and patientroomsandElectrophysiology and Cath labs.You will also engagewithhospitalstaff OR personnel Supply Chain EVS Sales Reps O.R. Management facility champions Hospital Administration and other Stryker employees stakeholders and partnersto provide optimal customer service on training and education around Stryker Sustainability Solutions bins and what devices can be collected.
You will partner with your supervisor and sales representatives in your assigned territory and focus on building relationships with the customers and increasing the collections ofsingle usedevices for our customers.Being an active participant of a positive culture and a respectful workplace through weekly huddles annual in-person teammeetingsand administrative communication.Adheres to all policies and procedures put forth in the sales code of conduct and Stryker Employee Handbook.
Primary role responsibilities will befieldbasedwithin hospitalsbuilding relationships withcustomersand performing educational in-servicingalong with administrative expectations that requirereceiptgrowth reporting and collection tracking.
What you need
Valid and unrestricted drivers license andappropriate insuranceto travel by car as.
Highschool degree or GED.
Use of your personal vehicle (drive 80-100 miles/day depending onterritory).
Ability to obtain andmaintainneeded credentials at all hospitals within assigned territory
Must be able to effectively use computer programs( e.g.Word Excel Outlook PowerBIand Power Point).
PHYSICAL REQUIREMENTS
Medium work:Exerting up to 60 pounds of forcedaily and/or up to 20 pounds of force constantly to move objects.(Pushing and/or pulling up to 60 pounds of force constantly and ability tolift upto 40 pounds)
Must have near visual acuity (corrected) color vision mobility bending standing stooping and finger dexterity.
Must be able to communicateeffectively through presentation skillsemailand phone
Must be able to use common office equipment (e.g.PCMicrosoft officesmart phoneetc.).
$23.73 per hour plus bonus eligible benefits.
Work From Home: Field-based
Compensation Grade:Support - Customer Site.2
Travel Percentage:20%
Required Experience:
IC
Key Skills
- Restaurant Experience
- Time Management
- Food Service
- Data Entry
- Customer Service
- Direct Support
- Computer Skills
- Serving Experience
- Medical office experience
- Dietary Department Experience
- Medical Terminology
- Phone Etiquette
About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more
