Teller x2 (Rundu)
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
To attend to any cash (and/or forex) related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications :
- Diploma in Banking or related at NQF 6
Additional Information :
Experience: 3-4 years - Branch banking experience understanding the banks laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs. Familiar with the legal aspects regarding cash and forex handling. Knowledge of other departments and their functions within a branch.
Key Responsibilities:
- Actively engage with walk-in customers to identify demand generation opportunities and promote the use of multiple branch and non-branch channels to enhance the opportunity for further sales; capture and log the corresponding documentation and customer information.
- Adhere to all duty of care requirements as per branch operating procedures to ensure error rates and operational losses are minimised.
- Analyse data and information in order to develop and apply self-correcting action where applicable to enable constant fulfilment of customer demand.
- Engage with walk-in customers to fully understand their demands and follow the required procedures to ensure that customer demands are fully and consistently met whilst mitigating any potential risks or non-compliance.
- Manage process and attend to the handling control movement storage and collection of all cash assets in the branch as per the laid-down policies and procedures to ensure all customer and business needs are sufficiently met all prescribed limits are upheld and any potential risks or non-compliance is minimised.
Behavioural Competencies:
- Articulating Information
- Exploring Possibilities
- Following Procedures
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Understanding ( Consumer Banking)
- Heart of Customer Experience
- Product Knowledge
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Correspondent
- Invoicing
- CAD
- CMMS
- Communication
- AC Maintenance
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
