Receptionist
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Job Location:
Great Yarmouth - UK
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Ludham and Stalham Green Surgeries are looking to welcome a receptionist to our team. We are happy to consider applicants on a full or part-time basis as currently we have a few posts to fill so can be flexible.
There is more to our receptionist roles than answering the phone and making appointments.In this essential front-line role at the practice receptionists help patients to access the right services assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making appointments and giving out appointment cards where required;
- Managing documents;
- Supporting the running of the general practice;
- Accepting issuing and handing out letters completed forms specimen bottles etc.;
- Dealing with requests for information and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone promptly.
About the Candidate
We would welcome applications from organised adaptable and friendly individuals who are keen to help us provide high levels of customer service and have the following attributes:
- Previous medical or healthcare receptionist experience is desirable
- Excellentcommunication and interpersonal skills
- Attributes to make a positive impact on our local community
- Able to work in a polite confidential and discreet manner respecting patients at all times
- Experience of working with the general public being sensitive and empathic in distressing situations
- Confident to work as part of a team and be able to think on your feet independently
- Strong IT and administration skills
Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.
About Us
This is an excellent opportunity to join a friendly high achieving and supportive established rural practice providing the full range of traditional family medicine. We are well regarded and supported by our patients.
- 2 site GMS practice -4 established GP partners
- Around 5800 patients with an Outstanding CQC rating
- Dispensing at both sites
- Well established training practice
- A cohesive practice team who will go above and beyond for their patients and their colleagues
- A culture of leadership supportiveness kindness respect and diversity
- EMIS Web and Footfall clinical systems
- High QOF / DES / LCS achievement
- Research Ready Practice
- Excellent ANP PNs NA HCA social prescriber first-contact physio clinical pharmacist (as well as other ARRS roles)
- Large and supportive management clinical and administrative team
- Regular practice clinical governance and MDT meetings
- Collaborative working with other local practices within a very pro-active PCN
- Active patient participation group
- Work/life balance: We are situated on the beautiful Norfolk Broads which is a lovely area to live and work with affordable housing and excellent schools
- Onsite parking
- NHS pension scheme
- Health service discounts
- Employee assistance scheme
- Employee savingsscheme
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
NHS General Practitioner GP Medical Centre | Cavendish Health Centre | Marylebone, Central London, England
