Senior Client Consulting Manager
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
What its all about:
Visa Consulting & Analytics (VCA) team is looking for an individual to join our consulting practice and play a key role developing high impact projects in the LATAM region. The potential candidate will be responsible for delivering and implementing projects and solutions with issuers acquirers neobanks and fintechs. This person will develop initiatives to promote sustainable and profitable growth thereby ensuring that Visa is both the preferred brand and unique business partner.
Potential engagements could include portfolio management diagnostics authorization optimization strategies assessments of digital product and marketing programs development of new products with implementation roadmaps optimizing client customer servicing processes among others.
Specific responsibilities include:
- Lead consulting initiatives and contribute to closing engagement by identifying potential opportunities with clients
- Create business insights including user experience and recommendation for consulting projects
- Project management of bespoke complex projects working together with client facing and analytics
- Making the presentations for the projects including storytelling and data analysis with insights and recommendations
- Ensure the timeline and execution of the consulting projects
- Develop frameworks approaches solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
- Partner with peers in other functional areas (e.g. marketing sales risk innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visas resources
- Produce insights and analyses to improve client performance drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L
- Drive VCA public face and thought leadership with papers conferences and seminars.
Incumbents applying for the role should be motivated analytic individuals who will deliver strategic thought leadership problem diagnostics and high impact solutions to support the clients growth and performance. Candidates must be able to develop enduring strategic relationships with clients and across the Visa organization.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
- Ideally in quantitative field (e.g. engineering economics computer science business administration finance).
- Experience working in the payments industry
- Problem solving ability with strategic focus on influencing incremental growth. Understanding of card and payment P&L and critical factors driving profitability.
- Experience in managing and executing complex projects that requires coordination of other functional teams. Excellent communications skills written and verbal and ability to communicate at all levels within large organizations.
- Ability to work independently.
- Knowledge and understanding of banking operations including products & services business systems and processes.
- Passionate self-motivated results oriented individual with the ability to handle numerous projects concurrently.
- Fluent English and Spanish (Portuguese is a Plus)
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
