Program Manager (Gdańsk)
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Program Manager to join Sopra Steria Apps Services team on an international Program for a leader in the aerospace sector. The program is run according to SAFe the Lean-Agile Framework at Portfolio Management level. You will work in an industrial stable environment in multinational team (France Poland India) for a major aeronautical manufacturer. The program involves wide portfolio of applications developed by multiple teams.
Note that we can only offer cooperation to people who are located in Tricity and willing to be at least 3 days per week in our office located in Gdańsk Poland.
Responsibilities:
Plays a critical role in driving successful project outcomes by managing various aspects of project delivery fostering collaboration and ensuring client satisfaction
Finance Management: Is responsible for performance (lead-times budget quality) in their scope. Overseeing the financial aspects of service delivery
Client Relationship Management serve as the primary point of contact for clients fostering strong relationships and addressing client concerns or inquiries related to service delivery.
Resource Management: oversee the allocation of resources to support service delivery activities.
Risk Management & Issue Resolution: Identifies risks for their scope defines related action plans manages difficult situations. Proactive in problem-solving and ongoing improvement
Performance Reporting: provide regular reports to clients and internal stakeholders on service performance
Continuous Improvement: drive continuous improvement initiatives to enhance service delivery processes tools and capabilities. Solicit feedback from clients and stakeholders conduct service reviews and implement best practices to optimize service quality and efficiency.
Tech stack on the project:
Agile (Scrum and SAFe)
Agility
ITIL
Qualifications :
Must have requirements:
Excellent understanding of areas such as HR / Finances / Delivery
Proficient in the technologies and systems relevant to the IT software development industry.
Skilled in utilizing service management tools and platforms to monitor report and manage service performance.
In-depth knowledge in project management principles and methodologies (SAFE Agile)
Knowledgeable of IT service management (ITSM) frameworks such as ITIL.
Familiarity with project management tools and techniques for tracking progress and managing deliverables.
Ability to delegate tasks set priorities and provide feedback to team members
Strong verbal and written communication abilities for effective interaction with clients stakeholders and team members.
Expertise in managing client escalations and resolving concerns efficiently.
Capable of analysing performance data to identify trends and inform decision-making.
Fluent English: C1/C2
Nice to have requirements:
Scrum / SAFe or other Project Management Certification
Knowledge or interest in aeronautical sector
Additional Information :
What we offer:
BENEFITS (UoP): Luxmed Medicover Sport Worksmile educational platforms languages learning platform referral bonus life insurance workation
DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company) conferences Tech Lunches possibility to join our Communities (Project Management Architecture Security Process Management Leadership AI and Cloud)
The recruitment process for this position consists of two stages:
a short phone call with a recruiter (30 min max)
one-hour long interview on Teams (with both general and technical questions)
one-hour long interview on-site
Salary range:
UOP: 18 000 -22 000 PLN gross/month.
All information about salary range and its additional components will be provided during the 1st stage of recruitment process.
At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to- ... View more
