Jira & Atlassian Tools Administrator

Location(s)

Details

Kemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture valuable opportunities for personal development and professional challenge and a healthy work-life balance can be highly motivating and productive. Kempers products and services are making a real difference to our customers who have unique and evolving needs. By joining our team you are helping to provide an experience to our stakeholders that delivers on our promises.

Are you passionate about enabling smarter project delivery through better tools and automation Were seeking a Jira & Atlassian Tools Administrator to support enhance and optimize our tools ecosystemspanning Jira Confluence and related integrations.

In this role youll partner with leadership project managers IT and business stakeholders to design and implement solutions that connect systems automate workflows and ensure data flows seamlessly across the enterprise.

Youll play a critical role in improving visibility and empowering teams to focus on what matters moststrategic delivery and outcomes.

Responsibilities:

What Youll Do

Integration & Automation

• Serve as the subject matter expert for Jira Confluence and related Atlassian tools.
• Design develop and maintain integrations between Atlassian tools and other enterprise platforms (e.g. ServiceNow Workday Power BI SharePoint).
• Use APIs web services or integration platforms to streamline data exchange.
• Implement automation rules scripts or workflows to reduce manual effort and improve accuracy.
• Ensure compliance with governance access control and data management policies.

Process & Governance

• Partner with PMO portfolio teams and IT Operations to align Jira workflows with established project and portfolio methodologies.
• Translate business requirements into tool configurations that enforce governance standardization and reporting consistency.
• Maintain documentation user guides and training materials to drive adoption and best practices.
• Monitor user adoption trends to identify and implement continuous improvements.
• Conduct periodic audits of configuration data integrity and integration effectiveness; recommend and implement enhancements.

Reporting Analytics & Insights

• Build and maintain dashboards and reports in Jira Confluence and Power BI that provide visibility into portfolio health risks and KPIs.
• Enable integration of Jira/Confluence data with enterprise reporting environments.
• Deliver actionable insights that inform resource allocation project prioritization and process improvements.

Why Youll Love It Here

• Be at the forefront of tool strategy automation and process design.
• Help shape how the organization uses Atlassian tools to drive efficiency and governance.
• Collaborate with cross-functional teams in a culture that values innovation and continuous improvement.
• Flexibility to propose and implement meaningful automation that enhances how teams work.

Qualifications:

What Were Looking For

Experience & Skills

• 36 years of experience in Jira administration Atlassian tools integration or a similar technical role.
• Hands-on experience with Jira and Confluence.
• Familiarity with ServiceNow Workday or other enterprise systems integration.
• Solid understanding of project management and PMO functions (Agile Waterfall or hybrid frameworks).
• Experience automating workflows and improving tool usability to reduce administrative overhead.
• Ability to translate user and process requirements into technical configurations.
• Proficiency with Power BI Excel and collaboration tools (Teams SharePoint).
• Strong analytical problem-solving and communication skills.

Preferred

• Atlassian certifications (ACP-610 ACP-620 ACP-420 or equivalent).
• Experience with scripting languages (e.g. Python).
• Experience with data visualization and analytics integration (e.g. Power BI).
• This position works at the Kemper office.

The range for this position is $89000 to $148100 . When determining candidate offers we consider experience skills education certifications and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical Dental Vision PTO 401k etc.)

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran disability status or any other status protected by the laws or regulations in the locations where we operate.

We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information such as your social security number or banking information via text or email. Additionally Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message delete it.

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