In Room Dining Assistant
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Job Summary
EOE/AA/Disabled/Veterans
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!
A new era begins at the London Hilton on Park Lane.
Located in the heart of Mayfair London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms including 56 suites and a Presidential Suite there is something for all.
2023 was the hotels 60thanniversary which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level including a brand new restaurant and bar.
Salary: 12.88 per hour Service charge
BENEFITS
28 days paid holiday increasing with service
Exclusive high-street discounts through Perks at Work portal
Industry-leading Team Member discounts on hotel stays for you your family and friends
Access to leadership and development programmes through Hilton University
Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace
Reward programmes incentives and team member recognition as well as long service awards
50% off in Hilton restaurants and bars (subject to individual outlets)
Refer a Friend Scheme
Uniforms provided and laundered complimentary
Free meals on shift
What will I be doing
As an In Room DiningAssistant you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. AnIn Room DiningAssistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically you will be responsible for performing the following tasks to the highest standards:
Able to work in all areas of Food and Beverage including Bar Restaurant Room Service and Conference and Events
Take and deliver customer orders consistently demonstrating high levels of customer service
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Up-sell with latest departmental incentives
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
Who are we looking for
Someone Motivated to Create Memorable Experiences for Every Guest Every time
Someone who. Has a Luxury Mind set To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who. Is a Team Player Collaborative Flexible Fun and Dynamic
Someone who .is Ambitious and Passionate
ELIGIBILITY
- In line with the Asylum and Immigration Act 1996 all applicants must have the eligibility to live and work in the United Kingdom.
- Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
Required Experience:
Junior IC
Key Skills
- Hospitality Management
- Inventory Control
- Hotel Experience
- Hospitality Experience
- Infant Care
- Algebra
- Management Experience
- POS
- Cleaning Experience
- Hotel Management
- Leadership Experience
- Supervising Experience
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
