Community Assistant Waymouth
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
ABOUT GREYSTAR
Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing more than one million units/beds globally. Across its platforms Greystar has over $79 billion of assets under management including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .
JOB DESCRIPTION SUMMARY
The Community Assistant works with and supports the team of property management in achieving occupancy and retention goals by performing administrative tasks related to leasing marketing and customer service at the communityJOB DESCRIPTION
Performs administrative tasks for the leasing office including but not limited to: copying documents filing resident files preparing notices handling resident calls and organizing rent payments and other collateral materials.
Assists with sales and leasing activities to achieve the propertys revenue and occupancy goals by conducting virtual tours responding to online inquiries greeting and qualifying prospects conducting property tours and showing apartments.
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
Assists with move in and move out process for residents
Answers incoming calls and sets appointments for prospects to tour the property.
Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
Assists with coordinating resident functions including parties birthday cards unit visits and other programs to achieve resident satisfaction goals.
Schedules and conducts resident visits as directed and distributes notices such as flyers newsletters resident surveys and late notices.
Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; however the schedule is determined at the site level.
Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Experience:
Excellent interpersonal and written communication skills including ability to read write and communicate effectively comprehend and complete supplier contracts/agreements sell and explain apartment features and answer questions about the property. Particularly comfortable and skilled in making effective presentations (oral visual and online) to diverse audiences and working with team members and leaders at all levels.
A strong team player also capable of working autonomously and taking a positive and proactive approach to work.
Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.Self and cultural awareness and ability to adapt relationship building communications and negotiation skills to suit audience.
Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.
Customer-oriented interpersonal skills in order to build maintain and manage relationships. Strong ability to ascertain and understand customer needs and translate those into achievement of key performance indicators for evaluating results.
Good organisational skills and ability to work on multiple projects effectively under pressure and meet deadlines.
Desirable:
Previous experience in administration/support
Work Health and Safety knowledge
First Aid Certification
Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives.
We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. If you have any support or access requirements we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to
Required Experience:
Junior IC
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
At Greystar, we offer apartments in desirable locations near shopping, dining, and workplaces. Browse through our wide selection of apartments for rent and find your dream home today.
