As a training specialist youll be responsible for providing Technical Training Leadership and improving staff productivity and organizational efficiency. Improving staff productivity entails assessing organizational-wide developmental needs to drive training initiatives while supporting all departments in both project onboarding and participant development. This position also works with department leaders to refine and improve departmental processes resulting in increased organizational efficiency |
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Conduct client training via several delivery methods including online video webinar presentations onsite and quick-tip videos
- Develop high-quality materials (eLearning tools facilitation materials participant guides job aids video) in alignment with client brand and design standards.
- Design develop and maintain course content and training programs curriculum for the Builder platform and client processes for entry-level expert train-the-trainers and role-specific audiences
- Facilitate training and user learning using a variety of training methods tools and software programs
- Recommend workflows to the client to ensure successful delivery and usage of the solution
- Drive continuous improvement for yourself our training approach and client learning
- Develop usage metrics for evaluating training effectiveness and managing users through the entire training process
- Collaborate with internal teams for the continuous improvement of client experience and communication.
- Gain an expert working understanding of eBuilders technology platform and product development roadmap.
Education & Experience: - Some college is required; Bachelors degree preferred
- 3-5 years related software training experience
Technical Knowledge & Skills: - Proven experience as a technical trainer in designing complete course content for product audience and organizational needs
- Excellent communication and interpersonal skills; has the ability to communicate effectively with clients peers and management
- Attention to detail ability to manage a wide variety of tasks and meet deadlines and reliability/dependability
- Strong oral and written communication skills
- Flexibility and ability to adapt quickly to changing priorities
- Strong interpersonal organizational and service orientation skills
- Ability to maintain confidential information
- Ability to prioritize activities
- Detail-oriented
- Familiarity with project management information systems and eBuilder in particular is a plus.
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Required Experience:
IC
As a training specialist youll be responsible for providing Technical Training Leadership and improving staff productivity and organizational efficiency. Improving staff productivity entails assessing organizational-wide developmental needs to drive training initiatives while supporting all departme...
As a training specialist youll be responsible for providing Technical Training Leadership and improving staff productivity and organizational efficiency. Improving staff productivity entails assessing organizational-wide developmental needs to drive training initiatives while supporting all departments in both project onboarding and participant development. This position also works with department leaders to refine and improve departmental processes resulting in increased organizational efficiency |
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Conduct client training via several delivery methods including online video webinar presentations onsite and quick-tip videos
- Develop high-quality materials (eLearning tools facilitation materials participant guides job aids video) in alignment with client brand and design standards.
- Design develop and maintain course content and training programs curriculum for the Builder platform and client processes for entry-level expert train-the-trainers and role-specific audiences
- Facilitate training and user learning using a variety of training methods tools and software programs
- Recommend workflows to the client to ensure successful delivery and usage of the solution
- Drive continuous improvement for yourself our training approach and client learning
- Develop usage metrics for evaluating training effectiveness and managing users through the entire training process
- Collaborate with internal teams for the continuous improvement of client experience and communication.
- Gain an expert working understanding of eBuilders technology platform and product development roadmap.
Education & Experience: - Some college is required; Bachelors degree preferred
- 3-5 years related software training experience
Technical Knowledge & Skills: - Proven experience as a technical trainer in designing complete course content for product audience and organizational needs
- Excellent communication and interpersonal skills; has the ability to communicate effectively with clients peers and management
- Attention to detail ability to manage a wide variety of tasks and meet deadlines and reliability/dependability
- Strong oral and written communication skills
- Flexibility and ability to adapt quickly to changing priorities
- Strong interpersonal organizational and service orientation skills
- Ability to maintain confidential information
- Ability to prioritize activities
- Detail-oriented
- Familiarity with project management information systems and eBuilder in particular is a plus.
|
|
Required Experience:
IC
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