IT Operations Professional IV

Washington, AR - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan offering strategic talent solutions to clients worldwide. The opportunity below is with one of our clients a leading global medical technology company. This organization provides a wide range of diagnostic imaging and laboratory diagnostics as well as advanced therapies and digital health services. Its solutions span prevention and early detection through diagnosis treatment and follow-up care empowering healthcare providers worldwide.

Job Title: IT Operations Professional IV

Location: Washington DC 20004

Duration: 12 Months

Job Type: Temporary Assignmeant

Work Type: Remote

Shift: 7 AM 4 PM Eastern Time

Job Description

We are seeking an experienced Network Engineer with a deep understanding of Software-Defined Access (SDA) technology to join our client IT infrastructure team.
The ideal candidate will have extensive hands-on experience in implementing administering maintaining and solution designing complex enterprise network deployments with a focus on modern Software-Defined Access technologies.

Tasks and responsibilities:

Lead the development and deployment of robust scalable and secure network solutions based on Cisco SDA and other SDN-based infrastructure.
Collaborate with internal teams to operate adjust and optimize policy-based automation and segmentation across the network.
Provide strategic guidance on network transformation projects including adoption of SDA automation and security architectures.
Analyze network traffic performance metrics and make proactive adjustments to improve system stability and reliability.
Ensure network implementations and configurations comply with design and industry best practices security policies and regulatory requirements.
Serve as escalation points for operational teams with strong troubleshooting skills drive resolution of incidents.
Provide network SME operational break/fix support for Priority 1/Major service outages.
Provide regular status reports project updates and network health reports to management.
Mentor and develop junior network engineers and administrators.
Stay up-to-date with the latest networking trends and technologies particularly those around SD-WAN SDA SDN and automation.

Qualifications and experience:

Minimum of 5 years in network engineering and solution designing with a focus on enterprise-level networking solutions.
Strong hands-on experience with Cisco SDA technology including Cisco DNA Center Cisco Identity Services Engine (ISE) Cisco Catalyst switches and Cisco Wireless LAN controllers.
Deep knowledge of Software-Defined Networking (SDN) network automation and network security.
Proficient in network protocols including BGP OSPF LISP MPLS VXLAN and EVPN.
Experience with network segmentation micro-segmentation and policy-driven networks.
Experience with Cisco SDA Cisco Meraki VMware NSX or other SD-WAN and SDN technologies.
Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) with a focus on enterprise networks or network design (preferably with a focus on SDA). Cisco DNA Center SD-WAN or SD-Access certification is a plus.
Familiarity with cloud-based networking (e.g. AWS Azure) and hybrid networking solutions and automation tools like Ansible Python or Terraform for network management and orchestration.
Knowledge of cloud-native networking and integration with hybrid cloud environments.

Profile and skills:

Your ability to lead discussions on relevant business topics in English is the basis for efficient and eye-level communication with colleagues and partners worldwide
You have excellent problem-solving troubleshooting and analytical skills.
You have strong communication and presentation skills with the ability to convey technical concepts to both technical and non-technical stakeholders on management level.
Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously.
You are able to identify risks document them and communicate along developed mitigation measures

Role Overview

Client is seeking an IT Operations Professional (Level 4) contractor to support enterprise network operations within a global environment.
This is a hands on senior level operations role focused on configuration troubleshooting and execution of network changes-not architecture or design.

Top Required Skills (Must Have)

Strong hands on experience with Cisco SDA (Software Defined Access) absolutely essential
Includes working knowledge of:
Cisco DNA Center
Cisco ISE (Identity Services Engine)
Cisco switching and wireless
Network segmentation & micro segmentation

Senior level enterprise network operations

Strong troubleshooting across LAN/WAN/Wireless
Working with protocols security and automation

Ability to perform hands on configuration and implementation

Execute changes safely without impacting existing systems
Perform post go live support

Certifications

Cisco CCNP strongly preferred
CCIE is a major plus but not required
Candidates without certs must demonstrate deep SDA expertise during technical interviews.

Additional Technologies (Nice to Have / Common in the Environment)
(Not required but often accompany SDA experience)

Meraki
VMware NSX
SD WAN

Typical Responsibilities

Review and interpret SOW/SOPs for change requests
Validate solutions with the global architecture team
Prepare configurations execute implementations and support post deployment
Daily stand up with EU teams each morning
Troubleshooting issues such as:
User connectivity failures
Site outages
Application/network issues
Wireless connectivity problems
Role is operations-heavy not design-focused.

Work Environment & Culture Expectations

High collaboration with global team (EU India North America)
Must be flexible communicative and able to work independently
Candidates unwilling to adjust hours avoid OT or rigidly stick to schedules will not be a fit
(Previous contractors failed due to this).
Overtime requires approval; comp time may be used due to budget limits.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan offering strategic talent solutions to clients worldwide. The opportunity below is with one of our clients a leading global medical technology company. This organization provides a wide range ...