Justice Services CertifiedPeer Support Specialist-Call Center
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Announcement Summary
The justice services related Certified Peer Support Specialist-Call Center serves as an initial point of contact helping individuals access services connect to resources and engage in treatment. The position requires NC Certified Peer Support Specialist (NCCPSS) certification and the ability to meet Forensic Peer Support designation criteria including lived experience with justice system involvement. Using personal recovery experience the Peer Support Specialist encourages engagement in clinical wellness and justice-related services while documenting services and supporting care coordination.
JOB TITLE: Justice Services-Certified Peer Support Specialist-Call Center
SCHEDULE: Monday Friday Full Time
LOCATION: Onsite/New Hanover and Brunswick Counties
REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS:
- Must be a NCCPSS (NC Certified Peer Support Specialist
- At least 18 months of lived experience in recovery from a significant mental illness and/or substance use disorder and lived experience with involvement in the justice system
- A high school diploma or equivalent
POSITION HIGHLIGHTS: The Peer Support Specialist provides recovery based supportive services for Coastal Horizons clients to assist them in pursuing and achieving health wellness & recovery goals. The Forensic Peer Support Specialist will provide support to individuals seeking treatment via a Call Center to streamline individuals into treatment provide resources streamline to justice services programming and engage at the onset of treatment services. Must be able to exemplify strong communication skills when answering incoming calls.
ADDITIONAL INFORMATION:
Promotes engagement in therapy with clinicians engagement with psychiatric appointments involvement and engagement with wellness services and recovery support and engagement with justice services programming. Completes all tracking and reporting requirements for outcomes and evaluation and documents services and calls provided. Assists clients in a variety of ways call support sharing of personal recovery story resource acquisition coordination of care.
SALARY & BENEFITS:
- Competitive salary based on experience
- Comprehensive medical dental and vision insurance
- Educational loan repayment programs & Career growth
- Retirement savings plan/401K
- Paid time off programs rollover hours 14 paid holidays
- Employee engagement activities resource groups and diversity events
HOW TO APPLY:
Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process please contact us at .
We look forward to reviewing your application!
EEO STATEMENT
Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color religion sexual orientation gender gender identity and expression national origin age disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.
Required Experience:
IC
About Company
Healthier Lives. Stronger Families. Safer Communities. Coastal Horizons promotes healthier lives, stronger families, and safer communities by providing a broad range of effective, evidence-based substance use, mental health, crisis intervention,…
