Front Desk Agent
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Job Location:
Wesley Chapel, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Front Desk Agent (Part Time) will be responsible to conduct all duties while providing guest service at the hotels front desk. Responsibilities include daily paperwork shift reports attend to guest needs such as guest check-in/check-outs making reservations and answering guest questions
- Proactive thinking keeping guest security always in mind and creating a safe clean and friendly work environment.
- Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
- Check the front desk log for problems special requests etc.
- Greets registers and assigns rooms to guests.
- Process guest registrations including collecting payment.
- Maintain room status inventory.
- Communicate all pertinent shift information to Front Office Manager General Manager and other desk staff.
- Maintain and clean the lobby and bathroom as needed.
- Communicates all information to the following shift to ensure a smooth transition.
- Works closely with all hotel departments to ensure the highest quality of customer service.
- Answers inquiries pertaining to hotel services; registration of guests; and shopping dining entertainment and travel directions. Explains in-room and hotel features.
- Responsible for completing all required shift paperwork and night audit reports daily.
- Performs other duties as assigned by management.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Required Experience:
Unclear Seniority
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
Peachtree Group: The insight of hundreds of investments executed, the power of billions under management, and services designed to protect and grow investments.
