IT Intern

Job Description

Universal Stainless & Alloy Products Inc. established in 1994 is headquarteredin Bridgeville PA with plants in North Jackson OH Dunkirk NY and Titusville PA. Universal Stainless produces semi-finished and finished specialty steel long products and plate including stainless steel tool steel bearing steel gear steel and aircraft quality low alloy steels for use in a variety of industries some you may know: Boeing Ford Chrysler CAT Toshiba and GE Energy to name a few. Universal is committed to providing the best quality delivery and service possible.

IT Infrastructure Intern

At Universal Stainless were seeking an individual whos eager to grow his or her technological this role the successful individual will support our critical information systems and assets deploy new software and hardware and provide training and support to our end users. Our ideal candidate will be passionate about applying their skills to technology-based business model.

Objectives of this Role

• Support essential IT functions including operating systems applications servers email systems laptops desktops software and hardware.
• Support projects solutions and key responsibilities within a larger business initiative.
• Assist with business-critical IT tasks and systems that provide commercial advantage in a global marketplace.
• Nurture dependable IT infrastructure and networking thats always up and running.

Responsibilities

• Monitor the IT helpdesk and provide support for tickets in a timely manner.
• Respond to IT-related queries on the phone via email and in person.
• Perform user administration tasks including creating users and groups assigning security permissions and troubleshooting current users.
• Maintain internal infrastructure including but not limited to laptop and desktop computers printers and phones.
• Set up and deploy new laptops and desktops.
• Interact with the IT staff and other teams to assist in troubleshooting identify root cause and provide technical support when needed.

Technical Skills

• Foundational IT Knowledge:Understanding of basic IT principles including hardware software networking and cybersecurity fundamentals.
• Networking Basics:Understanding of networking concepts including TCP/IP DNS DHCP and an ability to troubleshoot basic networking issues.
• Operating Systems:Experience with various operating systems including Windows macOS and Linux and understanding their administration basics.
• Software and Hardware Installation:Ability to install configure and troubleshoot software applications and hardware devices.

Minimum Qualifications

• Currently enrolled in or recently graduated from a degree program in Information Technology Computer Science or a related field.
• Basic understanding of computer hardware software and networking principles.
• Eagerness to learn and adapt in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Prior experience in an IT role or related project work is advantageous but not required.

Additional Qualifications:

• Relevant Coursework or Projects: Courses or personal projects related to IT that demonstrate practical skills and knowledge.
• Certifications: Any IT-related certifications (e.g. CompTIA A Network Security or vendor-specific certifications) can be a plus.

Universal Stainless is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.