Patient Financial Counselor

Columbus, NE - USA

Monthly Salary: $ 26 - 28

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility affordability and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform.

The Patient Financial Counseloris responsible for identifying and collecting outstanding patient balances and discussing financial opportunities. Financial Counselor I; seeks to clearly explain to patients on outstanding balances and discussing payment options while adhering to company policy. This position also collaborates closely with internal stakeholders including the Revenue Cycle Management Contracting & Credentialing teams Data Analytics Payer Strategy Financial Coordinators and Clinical teams.

Location: Remote

Schedule: Full time Monday - Friday 9am - 5:30pm EST

Target Pay: $26.00- $28.00/hr

Benefits:

3 Weeks PTO 8.5 days of additional sick time 8 paid holidays
Paid parental leave
100% Employer Paid Medical Dental and Vision Insurance
Employer Paid STD & LTD
401k
$50 monthly Remote Work Stipend

You can expect to:

Understands and stay informed of the latest billing guidelines for Medicare Medicaid MCOs commercial insurance and self-pay along with collections rules and guidelines.
Monitor unpaid balances and work with patients to help them understand amounts owed insurance balances payment plan options and collect payments accordingly
Handles escalated or complex patient accounts issues and discharges resolution.
Identify trends and work with the Team leaders to address the root cause.
Complete daily weekly and monthly reports and conduct analysis where needed.
Maintain highest confidentiality; adheres to all HIPAA guidelines and regulations.
Regular and predictable attendance is required.
All other duties as assigned.

Qualities were looking for:

1-year of face-to-face or over-the-phone customer service in healthcare.
1-year of billing experience.
Knowledge of CPT and ICD-10 coding.
Knowledgeable of billing and coding regulatory guidelines.
Ability to communicate effectively with all stakeholders.
Consistent access to a private work environment with high-speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs.

This is a full-time (40hrs per week) remote position.

#LIRemote #zr

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We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note:

All official communication from our recruiting team will come from an @ email address.
We will never ask you to pay fees purchase equipment or provide financial information as part of our hiring process.
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We only conduct interviews through legitimate scheduled channels and will never make job offers via text message or chat apps.

If you believe you have been contacted by someone misrepresenting our company please report it to.

About Bicycle Health:

Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. Weve grown our clinical staff of medical providers caring for patients across 32 states and we employ a large ancillary staff for support with technologic and administrative needs clinical and behavioral support and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality affordable convenient and confidential Opioid Use Disorder treatment for all.

Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or any other basis forbidden under federal state or local law.