OVERVIEW:
As the Flagship Store Manager you lead Gymsharks most high-profile retail space - the benchmark for excellence across our global estate. You will operate in a fast-paced high-visibility environment with frequent senior stakeholder and CEO visits ensuring standards service and execution are consistently world-class. Acting as the hub for central launched projects and communication rollouts you guide your team to deliver exceptional performance flawless operations and a truly standout Gymshark experience every day.
WHAT YOULL BE DOING:
- Leading the flagship in delivering a consistently worldclass communityfirst Gymshark experience
- Setting and upholding exemplary service standards across all departments acting as a brand ambassador
- Managing complex service recovery and escalations with fair timely and professional resolution
- Leading coaching and developing the store leadership team building capable and confident managers
- Owning all performance management processes including reviews investigations and development plans
- Driving longterm talent pipelining recruiting and selecting valuesaligned future leaders
- Accountability for sales performance KPIs payroll and overall P&L health of the flagship
- Setting the commercial tempo making highimpact insightdriven decisions that influence results
- Overseeing all stock accuracy shrink control stocktake execution and lossprevention strategies
- Leading flawless operational execution ensuring the store is always visitorready and launchready
- Owning store maintenance and physical environment standards ensuring a safe and premium space
- Ensuring operational readiness for all launches projects new product drops and training rollouts
- Hosting and guiding senior stakeholder visits with confidence clarity and brand leadership
- Communicating priorities expectations and insights clearly to leaders and wider teams
- Collaborating crossfunctionally with HQ VM operations supply chain and other partners
- Driving forecasting seasonal preparation longterm planning and operational strategy
WHAT YOULL NEED:
Essential Criteria:
- Proven leadership of a large highprofile retail operation with the ability to influence HQlevel partners
- Experience building highperforming leadership teams and creating strong alignment across a wide workforce
- A passion for delivering worldclass communityfirst experiences that set industryleading service standards
- Strong capability handling complex highvisibility escalations in a way that protects and strengthens the brand
- Valuesdriven leadership grounded in empathy authenticity and consistent behaviour
- A growth mindset with the humility to seek feedback and champion continuous improvement
- Demonstrated success running hightraffic stores with large P&L accountability and complex operational demands
- Resilience and adaptability to lead confidently through major brand activations peak trade and rapid change
- Skilled in navigating complex and sensitive people matters at scale using sound judgement to resolve highimpact situations while maintaining trust fairness and brand integrity
CLOSING DATE:
Monday 23rd February 2026 @ 12:00pm
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email .
ABOUT US.
Were here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. So we give people the tools they need to reach further go faster be stronger. We celebrate those who show up for themselves to be their physical or mental best whatever that means for them. Its what we want for our community and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious and were looking for people who want to join us for the ride our growth will be your growth.
THE PERKS.
Standard benefits include:
- Performance-based Bonus opportunity
- Funded Healthcare benefit
- 25 days holiday & Bank Holidays
- Contributory Employer pension scheme
- Flexible benefits programme including dental insurance cycle to work tech scheme
- Gymshark Employee Discount & long service awards
- Access to High Street cashback and discounts
- Financial Physical and Mental Wellbeing Support
- Enhanced Family Leave package
- Funded multi-site fitness membership
- Life Assurance
Note: The bonus programme and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
Required Experience:
Manager
OVERVIEW:As the Flagship Store Manager you lead Gymsharks most high-profile retail space - the benchmark for excellence across our global estate. You will operate in a fast-paced high-visibility environment with frequent senior stakeholder and CEO visits ensuring standards service and execution are ...
OVERVIEW:
As the Flagship Store Manager you lead Gymsharks most high-profile retail space - the benchmark for excellence across our global estate. You will operate in a fast-paced high-visibility environment with frequent senior stakeholder and CEO visits ensuring standards service and execution are consistently world-class. Acting as the hub for central launched projects and communication rollouts you guide your team to deliver exceptional performance flawless operations and a truly standout Gymshark experience every day.
WHAT YOULL BE DOING:
- Leading the flagship in delivering a consistently worldclass communityfirst Gymshark experience
- Setting and upholding exemplary service standards across all departments acting as a brand ambassador
- Managing complex service recovery and escalations with fair timely and professional resolution
- Leading coaching and developing the store leadership team building capable and confident managers
- Owning all performance management processes including reviews investigations and development plans
- Driving longterm talent pipelining recruiting and selecting valuesaligned future leaders
- Accountability for sales performance KPIs payroll and overall P&L health of the flagship
- Setting the commercial tempo making highimpact insightdriven decisions that influence results
- Overseeing all stock accuracy shrink control stocktake execution and lossprevention strategies
- Leading flawless operational execution ensuring the store is always visitorready and launchready
- Owning store maintenance and physical environment standards ensuring a safe and premium space
- Ensuring operational readiness for all launches projects new product drops and training rollouts
- Hosting and guiding senior stakeholder visits with confidence clarity and brand leadership
- Communicating priorities expectations and insights clearly to leaders and wider teams
- Collaborating crossfunctionally with HQ VM operations supply chain and other partners
- Driving forecasting seasonal preparation longterm planning and operational strategy
WHAT YOULL NEED:
Essential Criteria:
- Proven leadership of a large highprofile retail operation with the ability to influence HQlevel partners
- Experience building highperforming leadership teams and creating strong alignment across a wide workforce
- A passion for delivering worldclass communityfirst experiences that set industryleading service standards
- Strong capability handling complex highvisibility escalations in a way that protects and strengthens the brand
- Valuesdriven leadership grounded in empathy authenticity and consistent behaviour
- A growth mindset with the humility to seek feedback and champion continuous improvement
- Demonstrated success running hightraffic stores with large P&L accountability and complex operational demands
- Resilience and adaptability to lead confidently through major brand activations peak trade and rapid change
- Skilled in navigating complex and sensitive people matters at scale using sound judgement to resolve highimpact situations while maintaining trust fairness and brand integrity
CLOSING DATE:
Monday 23rd February 2026 @ 12:00pm
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email .
ABOUT US.
Were here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. So we give people the tools they need to reach further go faster be stronger. We celebrate those who show up for themselves to be their physical or mental best whatever that means for them. Its what we want for our community and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious and were looking for people who want to join us for the ride our growth will be your growth.
THE PERKS.
Standard benefits include:
- Performance-based Bonus opportunity
- Funded Healthcare benefit
- 25 days holiday & Bank Holidays
- Contributory Employer pension scheme
- Flexible benefits programme including dental insurance cycle to work tech scheme
- Gymshark Employee Discount & long service awards
- Access to High Street cashback and discounts
- Financial Physical and Mental Wellbeing Support
- Enhanced Family Leave package
- Funded multi-site fitness membership
- Life Assurance
Note: The bonus programme and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
Required Experience:
Manager
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