Senior Safari Consultant
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Job Location:
Phalaborwa - South Africa
Monthly Salary:
ZAR 30000 - 40000
Experience Required:
3-5years
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
The Senior Safari Consultant is a senior revenue-generating position responsible for designing selling and delivering bespoke high-value safari journeys across Southern and East Africa.
This role requires strong commercial acumen advanced destination knowledge independent itinerary planning skills and the ability to confidently close sales while delivering an exceptional luxury client experience.
The consultant owns each client journey end-to-end from enquiry through to post-travel follow-up while contributing strategically to supplier partnerships product development and continuous operational improvement.
1. Safari Planning & Sales
Independently design cost and present bespoke safari itineraries.
Translate client briefs into well-paced seasonally aligned journeys.
Confidently close sales and manage objections.
Take full ownership of sales pipeline and conversions.
Maintain long-term repeat and referral relationships.
Ensure trip files are accurately closed and documented.
2. Advanced Product & Destination Knowledge
Maintain expert-level knowledge of lodges regions activities and logistics.
Provide informed experience-based recommendations.
Stay current with new properties renovations and supplier updates.
Contribute to internal knowledge sharing and mentor junior consultants where required.
3. Reservations & Systems
Demonstrate proficiency in Safari Portal and internal reservation systems.
Create and manage bookings accurately and in line with SOPs.
Maintain daily updates of booking status and client progress.
Proactively troubleshoot reservation issues.
Manage guest folders within the BHS database.
4. Supplier & Business Development
Build and maintain strong supplier relationships (lodges DMCs airlines transfer providers).
Negotiate STO and DMC rates where appropriate.
Protect supplier relationships through responsible booking management.
Identify opportunities for preferred partnerships and value-add experiences.
5. Client Experience & Travel Execution
Deliver high-touch service from enquiry to post-travel review.
Maintain response times (24-hour email / 2-hour WhatsApp during work hours).
Prepare polished itineraries proposals and safari packs.
Finalise all logistics prior to travel.
Provide 24/7 client support or ensure appropriate handover.
Conduct post-travel follow-ups and history updates.
6. Operational & Team Contribution
Participate in rotational out-of-hours phone duty.
Provide team coverage during leave periods.
Contribute to SOP refinement and operational efficiency.
Act as a senior point of reference within the team.
Requirements
35 years experience in luxury travel or safari consulting.
Proven ability to independently plan and close complex itineraries.
Strong commercial awareness and negotiation ability.
Exceptional organisation and time-management skills.
High proficiency in booking systems spreadsheets and CRM tools.
Strong written and verbal communication skills.
Deep appreciation for personalisation and detail.
Passion for conservation and responsible tourism.
Confident and accountable
Commercially driven yet service-oriented
Calm under pressure
Operationally precise
Collaborative and team-focused
Embodies integrity innovation passion growth fun and responsibility
Benefits
- The safari consultant role can be remote but advantageous if in office based in Hoedspruit
- R30000 - R40000 depending on knowledge experience and suitability
- Benfits include a sales incentive scheme annual bonuses related to gross profit targets and a group retirement annuity plan - these incentives kick in once an initial probation period has passed and are subject to certain terms and conditions
Required Skills:
Has 35 years in luxury safari or high-end travel consulting Can independently cost present and close complex itineraries Has strong commercial instincts and negotiation skills Is highly organised and detail-driven Understands conservation and responsible tourism Thrives in a fast-paced high-performance environment This role suits a confident accountable consultant who takes ownership seriously and balances creativity with operational precision.
Company Industry
Airlines and Aviation / Aviation and Aerospace Component Manufacturing
Key Skills
- Eclipse
- Disaster Recovery
- .NET
- High Availability
- Redshift
- Data Management
- IP Networking
- Neo4j
- Data Warehouse
- Pre-sales
- Oracle
- DynamoDB
