This is a remote position.
Join Australias leading solar support team!
Were looking for an experienced Solar Admin Assistant to join our growing offshore team at Percy Productivity. Youll be supporting Australian solar companies with everything from grid connection applications to STC submissions helping streamline their operations and keep installs moving smoothly.
Key Responsibilities:
- Process STC forms and manage compliance documentation.
- Submit and track GridConnect pre-approvals and connection applications with various DNSPs across Australia.
- Send out handover kits via Pylon OpenSolar or other platforms as required.
- Manage job records checklists and customer data for multiple clients.
- Liaise professionally with Australian installers office staff and customers as needed.
- Work across multiple clients and adapt quickly to their systems and processes.
Advantage experience to handle:
Commercial Solar Administration
- Manage DNSP grid connection applications for commercial solar systems (30 kW)
- Prepare and submit pre-approval applications
- Respond to DNSP technical queries and requests for additional information
- Manage export limits zero-export requirements and protection conditions
- Upload and manage documentation across DNSP portals
Solar Battery Projects
- Support commercial battery approvals and documentation
- Ensure batteries are included correctly in DNSP approvals and SLDs
- Manage commissioning evidence and compliance documentation
- Coordinate with installers to resolve approval or documentation gaps
Compliance & Documentation
Review and manage:
- Single Line Diagrams (SLDs)
- CEC-compliant documentation
- Installer and designer accreditation evidence
- Commissioning photos and reports
- Prepare STC documentation for commercial systems
- Package compliance folders for audit readiness
Liaise with:
- Australian installers and electricians
- STC traders
- Retailers and DNSPs (via email and portals)
- Track job status approvals and outstanding actions
- Flag risks delays or compliance issues early and escalate appropriately
Requirements
What Were Looking For
- Direct experience working with Australian solar companies
Hands-on experience with:
- Grid connection applications
- STCs for commercial solar
- Australian DNSP portals
A solid understanding of:
- Export limits and DNSP pre-approval requirements
- Solar battery integration fundamentals
- Clean Energy Council (CEC) compliance frameworks
Essential:
- Experience across multiple Australian states (VIC NSW QLD)
- Experience managing commercial metering coordination
- Familiarity with CRMs such as Pylon OpenSolar ServiceM8 or similar
- Experience supporting mid-to-high volume solar installers
- Customer service or technical solar knowledge is highly essential
Requirements: - Extensive Australian solar administration experience (essential) - Strong understanding of STC processing and compliance requirements - Proven experience dealing with DNSPs and grid connection processes across Australia - Leadership or team management experience - Strong organisational skills and high attention to detail - Clear confident written and verbal communication - Ability to manage competing priorities across multiple clients - Strong customer service mindset with solid technical solar knowledge