Transit Safety Administrative Coordinator TSAC 0216 MY#01

Job Title: Transit Safety Administrative Coordinator

Location: Boston MA (with possible extension)
Duration: 3 Months

Pay Rate: $28/hour (W2)

Position Overview

A public-sector transportation organization is seeking a Transit Safety Administrative Coordinator to support safety documentation and regulatory observation activities. This role serves as a key liaison between internal departments and external regulatory agencies ensuring effective coordination scheduling documentation and reporting related to transit safety observation programs.

The ideal candidate is highly organized detail-oriented and skilled in administrative coordination within a regulated or compliance-focused environment.

Key Responsibilities

• Serve as the primary point of contact between the Safety Department and external regulatory agencies regarding OTIP observation scheduling

• Receive and coordinate daily and weekly communications to schedule OTIP observations across the transit rail system

• Coordinate and schedule OTIP survey observations requested by federal and state oversight agencies

• Communicate observation requests with appropriate internal and external departments

• Maintain an accurate electronic log of all OTIP observations

• Coordinate ongoing communications among all stakeholders involved in the OTIP observation process

• Respond to inquiries and troubleshoot issues related to OTIP observations

• Escalate observation-related concerns to Safety leadership as appropriate

• Prepare reports related to OTIP observations upon request

• Maintain safety documentation files associated with regulatory observations

• Prepare documentation and reports for federal and state observation reviews as needed

• Represent the Safety Documentation function in meetings related to OTIP and regulatory observations when assigned

• Attend Safety Documentation department meetings

• Perform additional administrative and documentation support duties as assigned

Essential Skills

• Strong organizational and multitasking abilities

• Effective verbal and written communication skills

• Proficiency with Microsoft Office (Word Excel PowerPoint) and SharePoint

• Ability to communicate using multiple methods including mobile devices

• Strong attention to detail accuracy and professionalism

• Problem-solving and customer service skills

• Proficiency with standard office software and equipment

Qualifications

• Bachelors degree preferred

• One (1) to three (3) years of administrative and/or customer service experience

• An Associates degree or High School Diploma/GED with equivalent relevant experience may substitute for a Bachelors degree

• Experience working with regulatory or oversight agencies is preferred but not required

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