Assistant Vice President of Consumer Compliance

The Assistant Vice President of Consumer Compliance (AVP) serves as the organizations chief architect and steward of its Compliance Management System (CMS) ensuring alignment with the CFPB examination framework regulatory expectations and consumerârisk principles. This role leads enterprise strategies for consumer compliance risk management BSA/AML oversight and RegTech integration.

The AVP applies the CFPBs riskâbased supervisory approach ensuring that compliance operations focus on preventing consumer harm maintaining transparent practices applying consistent standards across lines of business and leveraging data analytics for timely detection of risks.

This leader drives innovation through the use of advanced data tools automation and AIâenabled monitoringpositioning the institution to proactively meet emerging regulatory expectations while enhancing organizational resilience.

Key Responsibilities

Regulatory Strategy & Alignment with CFPB Supervision Standards

• Lead the design enhancement and governance of the organizations CMS consistent with CFPBs Supervision & Examination Manual and its compliance management review expectations.
• Ensure examination readiness by aligning policies procedures training monitoring and issueâmanagement processes with CFPBs prioritized risk areas and consumerâharm focus.
• Apply CFPBs riskâbased scoping principles ensuring reviews concentrate on highâimpact markets products or practices with the highest potential consumer risk.
• Integrate RegTech AIâdriven analytics and automation to maintain realâtime oversight of consumerârisk indicators.
• Monitor federal and state regulatory developments and translate emerging expectations into organizational priorities and compliance requirements.

CFPBâModeled Examination & Review Execution

• Oversee internal compliance examinations using CFPBs approach: assessing policies procedures governance consumerâimpact risks operational controls and CMS maturity.
• Conduct CMS assessments consistent with CFPBs Part II Examination Procedures including compliance management review productâspecific assessments and riskâscoping methodologies.
• Ensure that internal reviews emphasize consumer harm identification fair treatment practices accurate disclosures and UDAAP mitigationcore principles in CFPB examinations.
• Produce clear actionable findings and corrective action plans that mirror CFPB standards for Matters Requiring Attention (MRAs) and issue closure expectations.

Data Analytics & Supervisory Insights

• Lead enterprise data initiatives to analyze consumer outcomes detect patterns of potential harm monitor productâlevel risks and assess control effectivenessconsistent with CFPBs supervisory emphasis on dataâdriven analysis.
• Develop dashboards that monitor fair lending complaint trends operational metrics and consumerâharm indicators.
• Ensure that risk models and analytics support CFPBâaligned priorities: fairness transparency and consistent stakeholder treatment.

Leadership Culture & Team Development

• Mentor and develop compliance professionals to build examinationâready expertise consistent with CFPBs examiner training expectations and longâterm skill development principles.
• Promote a culture of transparency ethical behavior and continuous learning ensuring staff stay current on regulatory changes and CFPB supervisory priorities.
• Foster analytical thinking healthy skepticism and a consumerâcentric mindset across all compliance functions.

Stakeholder Engagement & Regulatory Influence

• Serve as the principal advisor to senior leadership and the Board regarding consumer compliance risks examination readiness and CFPB regulatory trends.
• Provide clear and concise updates translating complex regulatory frameworks into actionable business insights.
• Engage crossâfunctional teams to ensure alignment across lending operations servicing product development and customerâfacing functions.

Change Management & Operational Excellence

• Lead multiâdepartment initiatives (e.g. new product development reviews remediation efforts compliance technology deployment) to align systems and processes with CFPB expectations.
• Instill discipline in issue management ensuring timely remediation and sustainable fixes consistent with supervisory expectations.
• Enhance operational workflows to support transparency scope discipline and timely followâthroughprinciples reinforced in recent CFPB supervisory communications.

Required Skills & Qualifications

• Graduate degree preferred (Business Data Science Law Finance or related field) or equivalent certifications (CRCM CAMS PMP).
• Minimum 7 years of progressive experience in consumer compliance risk management internal audit or regulatory oversight.
• Deep knowledge of federal consumer financial laws (ECOA FCRA TILA RESPA UDAAP) CFPB examination procedures and CMS expectations.
• Experience applying riskâbased supervisory methodologies similar to CFPB examiner processes.
• Strong analytical capabilities with proficiency in compliance analytics tools (e.g. Power BI Python R AIâbased monitoring platforms).
• Exceptional leadership communication and executiveâlevel influence skills.
• Demonstrated ability to lead teams through regulatory change and complex compliance challenges.

This role offers benefits including:

• Competitive Pay
• Medical Dental & Vision Insurance
• Generous Paid Time Off
• Paid Holidays
• Matching 401K AND Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Awesome Culture
• Business Discounts (such as cell phone service and gym memberships)
• And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex age disability protected veteran status or other characteristics protected by law.

Required Experience:

Exec