Network Administrator

Chubbuck, ID - USA

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

The primary area of responsibility is to support the ICCU network and Unified Communications systems through operational tasks and troubleshooting issue. This role performs high quality support work customer service and interacts between all areas of IT and the business as necessary.

Duties and Responsibilities:

Work to achieve team goals be part of the culture and provide excellent customer service.
Prioritize individual work and be accountable for that work through tickets and appropriate follow-up.
Analyzing and monitoring network performance.
Providing network support and resolving connectivity issues.
Configuring hardware and software to optimize network communication.
Setting up LAN and WAN networks as well as Voice Over IP.
Managing IP addresses and resolving conflicts.
Monitoring and maintaining network servers and performing upgrades.
Performing system administration tasks and ensuring network security.
Documenting processes and monitoring network performance metrics.
Consulting with internal departments and training IT support staff.
Keeping up with advancements in network technologies and solutions.
Provide excellent customer service to internal and external team members.
Implement and maintain all aspects of the ICCU network systems including routers switches firewalls load balancers and internet filters and phone systems as outlined by ICCUs architecture documents.
Follow all policies and procedures.
Other duties as assigned.

Qualifications:

Bachelors degree required in Computer Science Computer Information Systems or Math. 1-5 years of relevant work experience. Ability to communicate with Executive Management Credit Union personnel and communicate effectively through customized reports. Cisco CCT Certification or Network -depth knowledge of hardware software and network installation techniques. Exceptional ability to provide network support and resolve errors.

Extensive experience with Inter-Network Operating Systems such as Cisco Systems and Palo Alto Networks. Advanced knowledge of network setup and security. Ability to keep up with advancements in IT network technologies. Proficiency in documenting processes and monitoring performance metrics. Experience with monitoring and management tools such as Splunk Site 24x7 SolarWinds. Ability to always maintain confidentiality of Credit Union and member records.

Performance Standard:

Ability to fix complex problems and determine appropriate priorities. Attention to detail on many concurrent projects and initiatives. Demonstrated ability to provide excellent customer service. Ability to work without supervision. A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.

Position Specific Additional Physical Requirements:

Ability to work all hours of the day onsite and remote.

Physical Requirements:

Perform tasks requiring manual dexterity (processing paperwork filing stapling sorting collating typing counting cash etc.).
Sit for extended periods of time.
Lift 20-40 pounds of applicable supplies including but not limited to copy paper cash drawers marketing material etc.
Repetitive motion using wrists hands and fingers.
Reach keyboards.
Ability to operate basic office machines (calculator computer telephone copy machine fax machine etc.).

This role offers benefits including:

Competitive Pay
Medical Dental & Vision Insurance
Generous Paid Time Off
Paid Holidays
Matching 401K AND Pension
Tuition Reimbursement
Employee Assistance Program
Employee Wellness Program
Paid Group Life and Disability Insurance
Awesome Culture
And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex age disability protected veteran status or other characteristics protected by law.

#ICCUTOPPRIORITY

Required Experience:

Unclear Seniority