Head of Embedded Intelligence Services

Purpose

The Head of Embedded Intelligence Services is responsible for delivering managing and maintaining embedded intelligence services within Securitas Risk Intelligence Center (RIC). This role will see the successful candidate working alongside the RICs Management Team to develop an industry-leading embedded intelligence program enhance the RICs existing global intelligence community and drive the commercial success of embedded services as a business line.

The role requires someone credible forward-looking and driven with excellent communication skills and the ability to take complex and occasionally challenging operational requirements and align them with a shared goal. Candidates with experience of implementing change across multiple functions and stakeholders will be well -suited to this role. Working within a dynamic and demanding environment the role requires flexibility and agility including mobilising on short notice to meet operational requirements. The role is core business hours Monday to Friday; however some out-of-hours work will be required on a flexible basis to engage with global stakeholders. The location is hybrid in nature with time required in the RIC office in Milton Keynes during onboarding and at least monthly beyond probation allowing for flexibility of remote working. Travel may be required to visit customers other RIC central operations resources embedded intelligence staff or other business functions on occasion. Responsibilities will evolve with opportunities for ongoing development and progression.

Responsibilities

• Lead and manage the development and delivery of the RICs embedded intelligence services. 
• Drive commercial success of embedded intelligence services
• Develop expand and maintain the RICs global intelligence community promoting understanding adoption and engagement within both existing and new embedded resources
• Drive the continuous improvement of embedded services at both product offering and operational levels to ensure that the RIC delivers an industry-leading service
• Identify opportunities to share and integrate best practices and workflow enhancements across operational functions             .
• Provide expert insight and support to customers and colleagues on the capabilities requirements and use cases of the RICs embedded intelligence services           
• Collaborate with RIC Management Team and Operational Leads to ensure alignment between the RICs central and embedded functions
• Act as a subject matter expert for the RICs embedded intelligence services providing insight and support to internal and external stakeholders      
• Gather and analyze feedback to improve the quality and effectiveness of embedded services and RICs intelligence as a service solutions
• Work with internal and external stakeholders to ensure that embedded services are onboarded and delivered in line with customer needs and RIC service levels
• Identify trends skill gaps and recurring issues; recommending and overseeing the delivery of process training or workflow improvements as needed
• Manage supplier relationships and maintain industry engagement with external stakeholders    
• Model expected behaviors and uphold Securitas Core Values: Integrity Vigilance Helpfulness

Qualifications :

Essential 

• Excellent communication skills with the ability to adapt communication style to different audiences
• Ability to influence without direct authority
• Experience in applying or delivering intelligence in a corporate environment
• Robust interpersonal skills and technical skills   
• Must have the right to work in the UK    
• Excellent command of written and spoken English to deliver intelligence reports to various audience levels
• Have a five -year checkable employment history or documentary evidence of any gaps
• Commitment to Securitas Core Values

Desirable 

• Subject matter expertise in an intelligence domain (protective threat cyber etc.) or other protective services (i.e. GSOC travel security crisis management etc.)             
• University degrees are not a mandatory requirement of the role; however evidence of ongoing professional development is desirable (including formal training and informal self -development).

Additional Information :

Employee Benefits

• Competitive salary
• Generous annual leave allocation
• Ongoing training and development 
• Clear progression pathways and career growth
• Access to healthcare and wellness support 

Its great to see youre considering a career with Securitas UK!
Join our global team of 336000 colleagues and help make the world a safer place.

At Securitas we live by our values of Integrity Vigilance and Helpfulness and our People Promise:

• Opportunity We see potential in every person and situation
• People We open our eyes to all thats good
• Purpose We make your world a safer place

What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting but were here to support youjust email us if you need help.

Diversity & Inclusion Be Yourself
We are an inclusive employer proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates should you meet the roles minimum requirements having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU the Race at Work Charter and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week International Womens Day PRIDE and Black History Month.

Your Benefits

• STRIVE Securitas Perks gives you access to a great range of discounts on a variety of retailers services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support providing cash back towards everyday dental costs such as dental examinations X-rays and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates providing families with peace of mind by getting cash back on everyday medical costs such as dental check-ups contact lenses and acupuncture and by covering unexpected costs.
• Cycle to Work  A super cost-effective way of getting a brand new bike cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers  Save money on eye tests and when purchasing spectacles.
• WeCare  A 24/7 online GP mental health support service get fit programme and more.
• Toothfairy  Online access to advice and guidance from real UK Dentists.
• Pension Plan  Plan for your financial future by building up a benefit in the Securitas Pension Plan with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA  An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live  Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step
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Remote Work :

No

Employment Type :

Full-time