Module Lead Document Automation

The role

The Senior Assistant Document Automation Services & Innovation supports the technical development maintenance and delivery of document automation solutions across the firm. Working under the direction of the Product Manager this role focuses on hands-on configuration testing support and continuous improvement of automated documents while contributing to innovation initiatives.
 

Who you will work with

You will work closely with the Product Manager Document Automation the Technical Lead Document Automation Services & Innovation legal teams (primarily Finance) and client technical teams.
 

What you will be responsible for

Supporting the development maintenance testing and support of document automation templates built using TR Contract Express.
 

What you will do

Technical Delivery & Support

Assist in technical development and configuration of document automation templates.

Perform testing troubleshooting and issue resolution.

Support secure handling of automated documents and data.

Collaborate with legal teams to optimise document workflows.

System & Platform Support

Support implementation and maintenance of document automation platforms.

Assist with updates enhancements and lifecycle management.

Help ensure systems are user-friendly accessible and secure.

Project Support

Support document automation and innovation projects.

Track assigned tasks and escalate risks or issues.

Assist with preparation of project updates and materials.

Training & Knowledge Support

Provide first-line user support.

Assist in creating and maintaining user guides FAQs and documentation.

Support training and onboarding activities.
 

Qualifications :

Your experience

Educated in Computer Science Information Technology or a related field.

Experience in a technical or systems support role.

Familiarity with document automation tools (TR Contract Express preferred).

Understanding of legal processes and workflows.

Strong analytical and communication skills.
 

Additional Information :

How we will support you

From your first day with us you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training informal coaching and mentoring through to skills-based and technical training and on the job learning.
 

Equal opportunities

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age.  This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.

Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more here.
 

Remote Work :

No

Employment Type :

Full-time