Cyber Security Analyst
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
- Provide technical support to customers in real time delivering clear and professional responses
- Analyze logs graphs and dashboards isolating and investigating data using tools like Kibana/OpenSearch
- Manage and own customer cases and internal tickets in Jira Service Management (JSM)
- Perform back-office tasks including adding fingerprints of attacks after analyzing the attacks identifiers
- Write and optimize SQL queries for data retrieval analysis and manipulation in BigQuery/Snowflake
- Communicate with global customers ensuring timely responses and effective issue resolution
- Work in a shift-based schedule including weekends
Qualifications :
- 2 years of experience with data analysis in data analysis including working with logs and dashboards
- Strong SQL skills for data extraction and analysis including writing complex queries
- Technical understanding of web technologies and clientserver architecture (APIs HTTP basic HTML/JavaScript)
- Strong troubleshooting and problem-solving skills
- Experience in customer support including direct communication with clients; professionalism and politeness are essential
WILL BE A PLUS:
- Experience in a Cybersecurity Analyst/Researcher role ideally supporting external customers in threat detection and response
- Experience in web security and security research: web application security bot management fraud detection
- Basic Python skills
- Experience with Kibana
Additional Information :
- Good English (speaking/writing)
- High level of responsibility and ownership
- Ability to work independently with minimal supervision
- Planning and decision-making skills with considerations for multiple integrated systems
- Proactive communicator who keeps stakeholders informed without being prompted
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Council
- Downstream
- Laboratory
- Bakery
- Corporate Development
About Company
At Sigma Software, we are involved with the clients team to contribute to the design and development of a technical solution for their tokenized domain reservation platform. We started by assigning a software architect to design the smart contracts and integrate blockchain into the s ... View more
