Senior Technical Specialist Infrastructure (Internal Applicants Only)

PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS

Organisation:Leicestershire County Council

Work Location:County Hall Leicester Road Glenfield Leicestershire LE3 8RA

Worker Category:Hybrid

Salary:43860 - 47829 per annum (pro-rata for part-time)

Working Hours:Full-Time 37 hours per week

Contract Type:Permanent

Closing Date:1st March 2026

Interview Date(s):March 2026

About the role

Are you looking for a rewarding career where you can make a difference

Do you want a job where no two days are the same

The role requires an experienced IT Infrastructure technician who will leading on support maintenance and development of our Telephony & Unified Communications infrastructure. Ensuring the council operates a reliable and resilient IT infrastructure to support the organisation and its objectives is key therefore we are looking for individuals with plenty of drive & energy - not only to lead and motivate technical teams but to drive technical innovative & cultural change.

About You

To apply for this post you must:

• Come with an NVQ level 4 (degree or equivalent) and have experience of working at a senior technical level in a large IT setting.
• Have a strong knowledge in IT Service Management principles and have experience of working in an environment governed by KPIs SLAs and OLAs.
• Have a flare for technical innovation and demonstrate your experience in managing and developing a range of technology stacks in line with best practise and manufacturer lifecycle & roadmaps.
• Demonstrate your ability to be the subject matter expert in the Telephony & Unified Communications space in a large Microsoft / Wintel based infrastructure.
• Be able to demonstrate your experience in working as part of large project teams to solve complex problems and deliver successful outcomes.
• Know how to communicate with senior leaders team managers other team leaders service users (both internally and externally) as well as key suppliers and partners.
• Have knowledge of good analytical/problem-solving skills numerate and strong technical flair.

A career which supports your values

You will be creative innovative and make a difference to peoples lives. We are proud of our culture and support our employees. Read our Working for Us guide on the councils website to find out more.

Drive your career

• Annual investment in your learning and career development
• Flexible working hours the way we work brings out the best in you and your team
• Flexible location with a blend of working remotely from home or in the office
• Technology the right kit to suit your role

A commitment to wellbeing

• 27 days holiday entitlement plus bank holidays(rising to 32 days after 5 years service)
• Compassionate leave of up to five days
• Paid sick leave for when youre unwell
• Mental healthcare an in-house wellbeing service and 24/7 telephone counselling

Long-term benefits

A generous pension based on your career average earnings.

A team where everyone can be themselves

We believe that people perform better when they can be themselves at work and teams thrive when theyre made up of diverse people with different backgrounds and life experiences. We have dedicated employee networks for Black and Asian staff LGBTQ+ staff Disabled staff and Carers.

About Us

We are a large multi-disciplined IT and Digital function. You will find technical experts working alongside agile specialists project managers and change leads. We manage the day-to-day operation of a large organisation along with innovation improvement and change.

We all share one thing a commitment to delivering for the people of Leicestershire.

About the team

You will be joining the Network Services Team within the IT Operations Service. The team is made up of a Technology Group who work very hard to supply a secure stable and reliable IT infrastructure not only for the organisation and its staff but more importantly the citizens of are supported by The IT Service Desk who provide the customer facing technical IT support for the organisation and the Service Delivery Team that provides robust Service Management support - together these teams deliver critical IT services to the authority.

What you will be doing

There is no average day you will be part of a larger IT technical function ensuring efficient and reliable running of the Councils technology solutions systems and infrastructure. You will work with internal colleagues external partners and suppliers to get the best out of existing technology investments. You will be involved in the day-to-day operation administration and support of key technologies within your remit.

This is an excitingtime and a fantastic opportunity to be part of an innovative modern and diverse IT function at Leicestershire County Council.

The advertised role is full-time posts working 37 hours per week with the occasional need to work outside of usual 9-5 business hours.

If you are interested to find out more please read the job description and person specification.

For more information or an informal discussion please contact:

Andrew Baxter Team Leader Network Services

To contact us by email please click here

or

Manish Manchu Head of Technology

Please click here

How to apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above.For more information see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post pleasecontact our Employee Service Centre:

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