At Warner Music Group were a global collective of music makers and music lovers tech innovators and inspired entrepreneurs game-changing creatives and passionate team members. Here we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:
Curiosity: We do our best work when were immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation and innovation is the key to our future.
Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea like a great song travels globally. We ignite passions and build connections across our diverse community of artists songwriters partners and fans.
Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown and were committed to keeping the faith acting with integrity and delivering on our promises.
WMG is home to a wide range of artists musicians and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values appreciates and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.
Consider a career at WMG and get the best of both worlds an innovative global music company that retains the creative spirit of a nimble independent.
A little bit about our team:
You will be part of a core in-house Facilities team supporting approximately 800 members of staff across two buildings in West London (Kensington).
Your role:
This is a truly varied logistics role centred around the provision of a highly professional level of service including distributing post portering couriers supply of stationery and ensuring that the facilities required by colleagues are available and they are supported seamlessly. This role is suitable for a professional and positive mail room operative who understands the value of customer service and the difference that this can make to their colleagues. Working with people at all levels in a fast-paced dynamic environment and part of a focused and dynamic team this multi-skilled role provides an exciting opportunity to make a difference at Warner Music
This position will require being in the office 5 days a week. We believe that an in-office presence is critical for talent development collaboration and building strong relationships.
Here youll get to:
Receiving and recording both incoming and outgoing deliveries sorting and delivering as required
Sorting and collection of outgoing mail and liaison with shipping vendors as and when necessary
Managing reception and front of house ensuring a tidy and presentable entrance
Ensuing all shipments are tracked to successful delivery
Assist internal communications and marketing carrying out literature merchandise desk drops in our buildings.
Facilitate courier requests throughout the day prioritising urgent bookings
Monitor stationery levels in cupboards and replenish / re order as required
Replenish and monitor stock levels in tea-points. Replenish coffee beans and milk in coffee machines throughout the day
Replenish First Aid boxes and report back to the Facilities Helpdesk if they are running low
Set up meeting rooms as requested
Event set-up as required and assisting with meeting room AV support where required
Assist with small moves and changes across London sites
Any other duties as required from time to time commensurate with the experience knowledge skills and responsibilities of the post
Support in running fire drills
Managing incoming phone calls in a friendly and professional manner (Screening taking messages etc.)
Maintaining and upkeep of UK wide phone list
Manage building wide artwork inventory
About you:
Computer literacy including a good working knowledge of Google Docs Mail and Calendars is essential. Confident in creating using and updating spreadsheet regularly
Effective communication skills on the telephone via email and face to face.
Ability to provide routine oral and written information clearly and concisely with excellent attention to detail.
Ability to build positive working relationships with internal and external clients at all levels.
Proven track record of working in a customer facing environment is essential.
Wed love it if you also had:
Experience in meeting room set up
Post room experience
Experience booking couriers
As the home to 10K Projects Asylum Atlantic Music Group East West FFRR Fueled by Ramen Nonesuch Parlophone Rhino Roadrunner Sire Warner Records Warner Classics and several other of the worlds premier recording labels Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company Warner Chappell Music represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA which supports the independent community as well as artist services division addition WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.
Together we are Warner Music Group: Independent Minds. Major Sound.
Love this job and want to apply
Click the Apply link at the top of the page or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter.
Dont be discouraged if you dont hear from us right away. Were taking our time to review all resumes and to find the best people for WMG.
Thanks for your interest in working for love it here and think you will too.
WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race religion or belief age sex sexual orientation gender gender identity or gender reassignment marital or civil partnership status disability pregnancy childbirth or any other characteristic protected by law.
The official store for Warner Music! Get the latest merch, music, t-shirts, hoodies, accessories + more.