Senior Broker Officer Specialist

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role:

The Senior Broker Officer Specialist is responsible for managing and supporting broker-related insurance operations within the Sales Department (CR ER WR). The role ensures accurate processing of broker accounts supports portfolio growth maintains regulatory compliance with the Saudi Insurance Authority and strengthens coordination between brokers sales underwriting and operational teams.

This role is open to Saudi Nationals only.

Responsibilities:

Broker Relationship Support

Act as a primary point of contact for broker policy and account enquiries.
Support sales teams in responding to broker requirements and service requests.
Coordinate resolution of service issues with relevant internal departments.

Sales & Underwriting Coordination

Liaise with underwriting and sales teams to ensure accurate risk assessment and approvals.
Align broker requirements with underwriting decisions and operational execution.
Support complex or high-value broker requests where required.

Renewals & Portfolio Oversight

Monitor broker portfolio renewals and follow up on outstanding actions.
Ensure completeness and accuracy of renewal documentation.
Support renewal pricing reviews in coordination with underwriting and sales teams.

Regulatory Compliance & Governance

Ensure full compliance with Saudi Insurance Authority regulations and internal policies.
Maintain proper documentation audit trails and broker activity records.
Support internal and external audits and address findings promptly.

Reporting & Process Improvement

Prepare and maintain broker portfolio reports and performance dashboards.
Monitor service quality operational performance and error rates.
Identify operational gaps and contribute to continuous process improvements.

Education & Qualifications

Bachelors degree in Business Administration Insurance Finance or related field (required).
Masters degree or professional diploma in Insurance or Business Administration (preferred).
35 years experience in broker support corporate insurance or insurance operations (minimum)
5 years experience in broker-managed accounts or corporate insurance operations (preferred).
Relevant insurance or operational certifications (required).
CII or equivalent professional insurance qualification (preferred)
English Proficient
Arabic Native Saudi

About the Role:The Senior Broker Officer Specialist is responsible for managing and supporting broker-related insurance operations within the Sales Department (CR ER WR). The role ensures accurate processing of broker accounts supports portfolio growth maintains regulatory compliance with the Saud...