German Automotive Customer Advisor in Barcelona

Barcelona - Spain

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Grow Your Career as a Customer Advisor!

Join a forward-thinking team where innovation collaboration and practical problem-solving are at the core of everything we do. If youre looking for a rewarding position where you can make a real impact this opportunity might be the right fit for you.

Role Overview:

As a Customer Advisor youll serve as the main point of contact for customers supporting them with technical questions and providing effective troubleshooting. Your focus will be on delivering prompt personalized assistance that boosts customer satisfaction and maintains high service standards.

Key Responsibilities:

Customer Support: Assist clients via phone email and chat handling technical queries with professionalism and precision.
Problem Solving: Identify analyze and resolve technical issues with tailored solutions.
Team Collaboration: Partner with internal departments to ensure smooth case handling and ongoing service enhancement.
Accurate Reporting: Log customer interactions and solutions clearly in internal systems.
Quality Service Delivery: Provide reliable high-level support that fosters trust and long-term customer relationships.

Requirements:

Language Skills: Fluent in Germany (C2) and English (B2)
Eligibility: EU citizenship or valid Irish residency card
Experience: 2 years in of experience in Technical Customer Support and/or Customer Support
Mindset: Curious adaptable and eager to grow within an international environment

Why join us:

Competitive Salary: Your expertise and dedication are rewarded
Language Bonus: Additional rewards for your language proficiency
Meal Allowance: Daily support during your work hours
Health & Life Insurance: Comprehensive benefits for your well-being
Collaborative Team: Be part of a communicative and supportive work environment
Relocation Assistance: Smooth transition support for your move
Onsite Work: Engage and grow in a collaborative office environment

Ready to Elevate Your Career Apply now to take your technical support career to new heights while delivering exceptional customer experiences!

Grow Your Career as a Customer Advisor! Join a forward-thinking team where innovation collaboration and practical problem-solving are at the core of everything we do. If youre looking for a rewarding position where you can make a real impact this opportunity might be the right fit for you. Role Over...