Client Experience Specialist
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Job Location:
Anaheim, CA - USA
Yearly Salary:
$ 37000 - 45000
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
We are looking for motivated detail-oriented professionals to join our team as Client Experience this fully remote role you will deliver exceptional service by coordinating bookings providing personalized recommendations and ensuring all client arrangements are accurate seamless and complete.
This position is ideal for individuals who thrive in a service-focused environment and enjoy helping clients plan and manage their arrangements efficiently. No prior industry experience is required comprehensive training and ongoing support are provided.
Key Responsibilities
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Coordinate and manage detailed client bookings and vacation plans
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Research compare and confirm reservation options using approved systems
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Provide accurate information and personalized recommendations based on client preferences and budget
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Communicate professionally through email phone and online platforms
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Handle updates modifications and service-related requests promptly and accurately
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Maintain organized and precise client documentation
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Participate in training sessions team meetings and professional development initiatives
What We Offer
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100% remote work environment
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Flexible scheduling options
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Structured onboarding and ongoing mentorship
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Performance-based incentives and recognition programs
Qualifications
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Strong written and verbal communication skills
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Excellent attention to detail and organizational abilities
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Ability to work independently
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Basic computer proficiency and reliable internet access
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Must be at least 18 years old
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Legal eligibility to work in the U.S. U.K. Mexico Australia or Spain
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Professional-level English communication skills
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
