Danish Automotive Customer Advisor in Portugal Fixed Shifts & Fully Remote

Braga - Portugal

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Launch Your Career in Customer Advisor! (Automotive Industry)

Become part of a welcoming and energetic team where empathy collaboration and professionalism shape every customer interaction. If youre organized solution-oriented and enjoy helping others this position can be a strong foundation for a successful career in customer service.

Role Overview:

As a Customer Advisor youll act as the primary contact for customers assisting them via phone email and live chat. Your goal will be to deliver clear timely responses and create a seamless positive experience for every customer.

Key Responsibilities:

Multi-channel Assistance: Provide professional support through phone email and chat
Issue Resolution: Answer product or service questions troubleshoot problems and handle account-related requests
Customer Care: Communicate solutions clearly and ensure customers feel heard and supported
Accurate Records: Document interactions and outcomes accurately in internal systems
Case Escalation: Identify and escalate complex or sensitive issues when needed
Teamwork: Collaborate with internal departments to ensure efficient problem resolution
Performance Standards: Achieve service KPIs quality benchmarks and response-time targets
Continuous Development: Stay informed about updates policies and best practices to deliver top-tier support

Requirements:

Language Skills: Fluent in Danish (C2) and English (B2)
EU citizenship or a Portuguese residency card
Hands-on experience managing paid advertising campaigns
A degree in Marketing or equivalent professional experience in digital marketing
Strong analytical leadership and communication abilities

Why Join Us

Competitive Salary: Your expertise and dedication are rewarded
Meal Allowance: Support during your working hours
Health & Life Insurance: Comprehensive benefits for your peace of mind
Collaborative Team: Be part of a supportive and communicative work environment
Relocation Assistance: Seamless support for your move
Remote Work: Enjoy the flexibility of working from home

Ready to Make a Difference Apply now and take the first step toward fostering safer online communities!

Launch Your Career in Customer Advisor! (Automotive Industry) Become part of a welcoming and energetic team where empathy collaboration and professionalism shape every customer interaction. If youre organized solution-oriented and enjoy helping others this position can be a strong foundation for a s...