Dutch Automotive Customer Support in Lisbon
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Boost Your Career as a Customer Support (Automotive)!
Are you enthusiastic about motorcycles and committed to delivering outstanding customer service Join a global support team where youll assist riders and customers around the world while building valuable experience in the fast-paced automotive industry.
Role Overview
As a Customer Support you will serve as the main contact for customers managing inquiries related to products orders warranties services and ownership. Youll provide assistance across various channels including phone email chat and social media ensuring customers receive clear guidance and effective solutions. With comprehensive onboarding and continuous training youll develop your skills in a supportive and customer-oriented environment.
Key Responsibilities
- Deliver high-quality support via phone email chat and social platforms
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Provide information about products orders services and general requests
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Clearly explain warranty coverage maintenance packages and service options
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Assist with ownership-related inquiries and after-sales support
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Recommend relevant products accessories and service solutions tailored to customer needs
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Work closely with internal teams to manage complex or escalated issues
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Accurately log customer interactions and solutions in internal systems
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Stay informed about product updates brand developments and industry trends
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Take part in ongoing training to enhance your expertise and career growth
Requirements
- Language Skills: Fluent in Dutch (C2) and English (B2).
- Eligibility: EU citizenship or valid Portuguese residency card.
- Experience: 01 year in customer support or related roles.
- Skills: Strong communication problem-solving and interpersonal abilities.
- Mindset: Curious adaptable and eager to grow within an international environment.
Why Join Us
- Competitive Salary: Recognition for your skills and dedication.
- Language Bonus: Additional rewards for your Spanish proficiency.
- Performance Bonus: Incentives for meeting and exceeding targets.
- Health & Life Insurance: Comprehensive coverage for your well-being.
- Onsite Work Environment: A collaborative setting that encourages growth and teamwork.
Ready to embark on your next career journey
Apply now and let your career soar with the International Airline Support Project!
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
