Employee Engagement Specialist

JOB PURPOSE: Develop strategies to improve engagement and manage programs designed to foster team culture. This role partners with the Transition Services (TS) recruitment team on onboarding and works with leadership staff on retention recognition culture wellness and other activities aimed at creating a positive and inclusive workplace environment for on-site hybrid and fully remote employees across the United States.

ESSENTIAL JOB RESPONSIBILITIES:

Employee Engagement Strategy & Culture

• Lead the strategy design and execution of employee engagement programs and foster the companys culture ensuring all initiatives/activities are promoted and delivered for staff located across multiple time zones (in 50 states and Puerto Rico)
• Develop and manage the Employee Engagement program budget in partnership with the Talent Acquisition Manager and National Director for Administration.
• Align engagement initiatives with organizational policies division workforce strategies and employee experience priorities.
• Create and refine initiatives that strengthen employee experience belonging and retention in partnership with TS leadership HR and key enterprise partners.
• Support culture-building initiatives program/project launches and sunsets and special engagement projects in coordination with cross-functional teams.

Measurement Insights & Reporting

• Design and administer engagement surveys and focus groups in collaboration with Enterprise HR to gather quantitative and qualitative feedback.
• Analyze engagement satisfaction and stay and exit interview data to improve branding the employee life cycle industry intelligence retention and referrals.
• Develop metrics and dashboards and prepare monthly and annual reports to monitor and track participation assess effectiveness and implement changes and inform TS and enterprise leadership.
• Maintain accurate engagement and program records and contribute data to enterprise reporting and workforce planning efforts.

Communications Recognition & Events

• Develop and manage an internal communications plan and cadence to share initiatives and key updates and ensure information is communicated regularly and effectively to staff.
• Draft and coordinate communications related to team-building events announcements and engagement initiatives in alignment with enterprise branding and messaging standards.
• Develop and oversee rewards and recognition programs.
• Organize engagement events team-building activities and TS in-person and local programs across for TS staff.

Talent Leadership & Employee Support

• Partner with TS Talent Acquisition TS Training and Enterprise HR to support onboarding retention and the full employee lifecycle.
• Provide coaching training and resources to ensure the integration of staff feedback and trends into supervisory norms in collaboration with TS Recruitment and TS Training.
• Manage special projects and cross-functional initiatives with TS Leadership Enterprise HR and Marketing & Communications in support of the organizations mission and culture.
• Manage the internship and mentorship programs when applicable to create meaningful experiences.
• Other duties as assigned.

General

• Communicate verbally and in writing with diverse groups of individuals at different levels using tact and diplomacy.
• Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client firstto supportour mission to Empower people to build better lives for themselves their families and their communities.

ESSENTIAL QUALIFICATIONS:

EDUCATION AND EXPERIENCE: Bachelors degree from an accredited college or university in Human Resources Sociology Organization Leadership Psychology or related field and at least two years of related experience and/or training; or equivalent combination of education and experience. Employee Engagement experience required.

Proficiency in Spanish/English (written and spoken language skills)required.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.

LICENSES: Drivers License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

WORK LOCATION:Remote - Must be able to work from home in a private space. Travel for in-person events periodically as well as travel for division and corporate events or all staff meetings.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.