Leasing & Sales Consultant Cortland at West Village

At Cortland we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector our focus on performance innovation and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources autonomy and support needed to deliver results and advance their careers in a high-performance environment.

As a Leasing & Sales Consultant youll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; its about selling a lifestyle and creating an experience that makes people proud to call Cortland home. Youll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.

Sales & Revenue Generation:
Drive occupancy and revenue by achieving and exceeding leasing goals conversion targets and

Key Performance Indicators (KPIs).
Actively manage your sales pipelinefollow up promptly nurture potential residents and close leases with confidence.
Use consultative selling techniques to uncover needs present solutions and create value that resonates with each potential resident.
Keep CRM records accurate and up to date for all potential resident interactions.
Monitor and report on lead activity conversion metrics and pipeline health.
Stay organized and disciplined to ensure timely follow-up and consistent engagement.

Community Advocacy & Resident Experience:
Guide potential residents through the leasing process with confidence and care making it simple stress-free and enjoyable journey that reinforces our brand promise of better living.
Deliver a concierge-level experience by anticipating needs offering personalized solutions and creating memorable interactions.
Build lasting relationships that inspire loyalty and referrals through exceptional service.
Represent the community as an ambassador showcasing not just homes but a lifestyle of comfort convenience and premium living.
Handle objections gracefully turning challenges into opportunities.
Establish manage and maintain marketing programs and social media presence to attract and retain residents.
Plan and execute resident events and engagement programs that strengthen community ties. Adaptability & Continuous Improvement:
Respond to coaching and feedback with agility; implement best practices promptly.
Adjust sales approach based on market conditions prospect needs and leadership guidance. Professionalism & Brand Alignment:
Maintain integrity accountability and reliability in all aspects of performance.
Maintain a polished approachable presence that reflects our premium brand standards in every interaction.

6 months of sales customer-facing or performance-driven experience preferred.
Strong desire to succeed in a goal-oriented fast-paced sales environment.
Confident persuasive and people-focused with a natural ability to build rapport.
Coachable and resilient with a positive attitude and willingness to learn.
Motivated by targets results and earning potential; comfortable being held to goals.
Organized and disciplined with follow-up time management and attention to detail.
Comfortable learning and using CRM systems to track leads and customer interactions.
Professional polished and approachable with a strong sense of personal presentation.
Aligns with company values and takes pride in representing a premium brand experience.

Founded in 2005 Cortland is an international vertically integrated multifamily real estate investment development and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US Cortland combines in-house design construction and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose performance and people.

Cortland is an equal opportunity employer and were proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardlessof race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status genetic information or any other characteristic protected by applicable you have a disability and need an accommodation or assistance with the application process and/or using our website please email

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.