financial service associate

Designation: Financial Service Associate - Financial Services
Role/Functional Area: Sales/Business Development

Location:
Experience: 0.6 year - 2 years

Salary Range: As per industry standard
Role and Responsibility:

Business Targets: Achievement of business targets for all financial products as defined and agreed upon.

Meet customers to sell all financial products

Meet & counsel Walk -in & DSA customers who have been referred to him / her by HDFC Limited

Influence customers to buy FD who have no prior HDFC Deposit relationship.

Ensure proper customer profiling on each call / customer visit to identify and understand his/her needs and accordingly recommend investment and Insurance options.

Obtain appropriate documents / information from the client and ensure the forms are duly completed before logging the sale.

Communicate the necessary details to the customers for the products being bought by them.

Ensure sale is completed through / in line with the defined sales process.

Maintain product mix across types of loans / value of loans (Eqt. Housing etc.)

and appropriate open market share for all products (PAR / ULIP / Non Par).

Co-ordinate for all claims processing (with the help of TM/ ASM/ Coordinators / SM representatives).

Closely monitor the HL data of the HL executives mapped to maximize the business opportunities.

Ensure maximum joint calls with each HL executive mapped.

Ensure that all reports are created and maintained in a timely manner (DSR Sales Dairy etc.)

Ensure that all documents are properly scanned and there are no mistakes while lead updating in the system.

Be completely aware of the products being offered by the company and understand competition offering to be able to handle customer objections.

Be updated with the latest product features to enhance his / her selling abilities

Ensure all desired matrix and business composition (persistency funded non-funded etc.) are met


Relationship Building:

Manage relationship with HL executives mapped to him / her.

Maintain good relations with HDFC Limited

Maintain good relationship with Channel partners & DSA

Build relationship with the assigned / sourced customer to create opportunities for various products to fulfil the customers financial needs.


Account Management & Servicing:

Manage and service the existing customer portfolio.

Coordinate with the TM / Coordinator / SM for post sales service request form the customers (claims endorsements policy copy etc.)
Timely sharing of updated reports with the customers on products being bought by them.

Co-ordinate with the customers at the time of renewals.

Certification and regulatory compliance:

Be compliant towards selling of various products by undergoing the training and certification for IRDA AMFI etc. towards selling of insurance and any other products

The FSA has to be conscious and vigilant towards declaration of the customer case FSA feels there is disconnect in the information shared by customer versus his/her observation they need to crosscheck the information before booking the business.

Ensure the right quality of business being sourced.

Desired candidate profile:

Must be a graduate from any stream

Should have minimum 6 months of experience in sales (insurance)

Open for travelling
Candidate must have good communication skills

Desired candidate profile

1- Candidates havingon field sales experienceor MBA Marketing Fresherswill bepreferable.

1. 2- Candidates must possessknowledge of Insurance (No lead will be provided only field sales job).

1. 3- Candidates must beGraduate from any stream.

1. 4- Candidates must beready to travel within the city and outskirt area of the city as and when required.

1. 5- Candidates must bepresentable and should have goodgrooming when coming for aninterview.

1. 6- Candidatesmust befrom the local area only and should be aware about the profile they are beinginterviewedfor.

1. 7- Candidates must havetwo wheelers.