Web Operations Associate Director (remote Eligible)

Job Description

General Summary:

The Digital Marketing Associate Director leads the development execution and optimization of customer facing digital capabilities used by commercial teams to engage patients caregivers healthcare providers and payers. This role will work with commercial teams information technology multiple vendors and agencies to help ensure the organizations processes personnel budget and platforms are operating effectively to support the commercial business needs across all geographies.

Key Duties and Responsibilities:

• Assists in identifying current and future gaps in the commercial organizations ability to engage customers through digital channels such as websites emails and social media
• Works with internal and external stakeholders to prioritize digital capability programs and establish aligned roadmaps to meet prioritized needs
• Ensures roles and responsibilities are clearly documented and communicated to ensure effective delivery of digital programs
• Creates executes and communicates performance management plans to continuously improve the digital operating model
• Identifies and manages external agencies and vendors supporting digital programs
• Supports the growth of digital skills throughout the commercial organization

Knowledge and Skills:

• Developing launching and optimizing digital programs
• Managing internal and external partner relationships
• Measurement of digital programs
• Web content management
• Advanced skills in digital program budget development and management

Education and Experience:

• Bachelors degree in relevant discipline
• Typically requires 8 years of work experience leading the delivery of customer facing digital programs to promote products and services to external customers or the equivalent combination of education and experience

Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Remote-Eligible role you can choose to be designated as:
1. Remote: work remotely five days per week and come into the office on occasion youre always welcome on-site; or select
2. Hybrid: work remotely up to two days per week; or select
3. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertexs Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Remote

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry ethnicity disability veteran status genetic information sexual orientation marital status or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager or contact Talent Acquisition at