Tour Sales Specialist

Winnipeg - Canada

Yearly Salary: CAD 50000 - 60000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Back to all jobs at Frontiers North Adventures

Tour Sales Specialist

Are you a results-driven tourism inside sales professional who thrives on turning travel inquiries into confirmed adventures Frontiers North Adventures has an exciting opportunity for a full-time Tour Sales Specialist to join our Winnipeg-based Sales and Guest Experience team for a one-year term position.

At Frontiers North our purpose is rooted in meaningful connections with the land wildlife and each other. Located on the shores of Hudson Bay in Churchill Manitoba the polar bear and beluga whale capital of the world our companys two dynamic divisions Frontiers North Adventures and Frontiers North Hospitality deliver guided tours and activities alongside seasonal restaurants welcoming accommodations and a retail store that serve guests from across the globe. United by a shared commitment to stewardship we aim to leave a positive impact through our operations and guest experiences while honouring the people and places that make Canadas North extraordinary.

In this role you will guide prospective guests from initial inquiry through to confirmed booking for our Churchill polar bear beluga whale and Northern Lights tours. Using a consultative sales approach you will assess travel interests physical requirements expectations and budget considerations ensuring each proposed itinerary is operationally viable and aligned with the guests goals. You will manage the full sales cycle nurture leads through consistent follow-up and identify opportunities to increase revenue per booking through thoughtful cross-selling and upselling of additional Frontiers North tour products and add-ons. Your work will directly contribute to revenue performance while upholding our high standards for guest experience risk awareness and responsible tourism.

If you are motivated by results energized by connecting with travellers and inspired by the opportunity to represent a Certified B Corporation committed to sustainable tourism we would love to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Inside Sales and Lead Conversion
Consultative Guest Relations and Risk Management
Strategic Alignment and Product Knowledge
Sales Administration and Handover

REQUIRED QUALIFICATIONS

Post-secondary education in tourism and hospitality or an acceptable combination of education and experience.
Certified Travel Counsellor (CTC) or Certified Travel Manager (CTM) or equivalent industry designation is an asset.
Effective written and verbal communication skills in English is required; proficiency in additional languages is an asset.
Valid Class 5 (standard) drivers licence is an asset.
A valid passport and the ability to travel internationally is required.
Must be legally entitled to work in Canada.

SPECIAL CONDITIONS OF EMPLOYMENT

This position is based in Winnipeg Manitoba at Frontiers Norths corporate office.
This role requires approximately 1-3% travel annually. Travel includes:
Travel to Churchill MB (1-3%) to maintain on-the-ground connection with operations and guest experience and to host or accompany partner FAM trips.
Domestic and international travel (1-2%) to attend trade shows partner meetings familiarization (FAM) trips and other industry events.
This role may require some outdoor work in Churchill Manitoba. Churchill is a remote subarctic community that experiences unpredictable and extreme weather conditions requiring proper preparation and adherence to safety protocols.
Must be able to perform physically demanding tasks including safely lifting up to 50 pounds (22.68 kilograms) walking over uneven surfaces standing for extended periods of time bending at the waist crouching and kneeling reaching overhead and manipulating trade booth displays.

Please view the completeTour Sales Specialist Job Descriptionfor the comprehensive list of essential responsibilities and required qualifications.

Frontiers North is proud to be an equal opportunity workplace and is committed to creating an inclusive and respectful work environment for all our employees. Hiring and other employment decisions at Frontiers North are made based on merit and without regard to race colour ancestry place of origin ethnicity citizenship sex gender identity gender expression pregnancy sexual orientation record of offences age marital status family status source of income religion political belief or physical or mental disability.

We welcome applications from people with disabilities and aim to remove barriers in our workplace including during the interview and selection process. If a barrier cannot be removed we seek to provide reasonable accommodations.If you require reasonable accommodation to complete this job application job interview or to otherwise participate in the hiring process please contact

We thank all who apply; however only those selected for an interview will be contacted.

CHECK US OUT!

Adventures

B Corp Certification

Social Responsibility

Tundra Buggy Lodge

Please visit our careers page to see more job opportunities.

Required Experience:

Back to all jobs at Frontiers North AdventuresTour Sales SpecialistAre you a results-driven tourism inside sales professional who thrives on turning travel inquiries into confirmed adventures Frontiers North Adventures has an exciting opportunity for a full-time Tour Sales Specialist to join our Win...

Back to all jobs at Frontiers North Adventures

Tour Sales Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES

Inside Sales and Lead Conversion
Consultative Guest Relations and Risk Management
Strategic Alignment and Product Knowledge
Sales Administration and Handover

REQUIRED QUALIFICATIONS

Post-secondary education in tourism and hospitality or an acceptable combination of education and experience.
Certified Travel Counsellor (CTC) or Certified Travel Manager (CTM) or equivalent industry designation is an asset.
Effective written and verbal communication skills in English is required; proficiency in additional languages is an asset.
Valid Class 5 (standard) drivers licence is an asset.
A valid passport and the ability to travel internationally is required.
Must be legally entitled to work in Canada.

SPECIAL CONDITIONS OF EMPLOYMENT

This position is based in Winnipeg Manitoba at Frontiers Norths corporate office.
This role requires approximately 1-3% travel annually. Travel includes:
Travel to Churchill MB (1-3%) to maintain on-the-ground connection with operations and guest experience and to host or accompany partner FAM trips.
Domestic and international travel (1-2%) to attend trade shows partner meetings familiarization (FAM) trips and other industry events.
This role may require some outdoor work in Churchill Manitoba. Churchill is a remote subarctic community that experiences unpredictable and extreme weather conditions requiring proper preparation and adherence to safety protocols.
Must be able to perform physically demanding tasks including safely lifting up to 50 pounds (22.68 kilograms) walking over uneven surfaces standing for extended periods of time bending at the waist crouching and kneeling reaching overhead and manipulating trade booth displays.

Please view the completeTour Sales Specialist Job Descriptionfor the comprehensive list of essential responsibilities and required qualifications.

We thank all who apply; however only those selected for an interview will be contacted.

CHECK US OUT!

Adventures

B Corp Certification

Social Responsibility

Tundra Buggy Lodge

Please visit our careers page to see more job opportunities.

Required Experience:

Key Skills

Data Entry
Customer Service
Account Executives
Email
Product Knowledge
Account Management
Communication
CRM
Salesforce
Phone Calls
RFP
Sales Goals
Powerpoint
Technical Support
Sales Support

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Frontiers North Adventures

Are you a results-driven tourism inside sales professional who thrives on turning travel inquiries into confirmed adventures? Frontiers North Adventures has...

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