The Como Melbourne Food & Beverage Supervisor

Food & Beverage Supervisor

Passionate about guest interaction food and beverage As a Food & Beverage Supervisor you will lead your team to create unforgettable Food & Beverage experiences for our guests ensuring total customer satisfaction while contributing to departmental efficiency.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies and the opportunity to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world.
• Be part of a team that values inclusivity and diversity where you feel welcome and valued.

What you will be doing:

As a Food & Beverage Supervisor you will be responsible for the efficient operation of food and beverage service. Your key responsibilities will include:

• Ensuring efficient friendly and professional food & beverage service is provided to all guests.
• Assisting with the setup and reset of Conference & Function activities.
• Leading mentoring and training the Food & Beverage team in accordance with Accor brand and service standards.
• Setting up systems to protect and maintain control of food service equipment including regular stock takes.
• Implementing and maintaining high hygiene and cleaning standards for all food service areas.
• Ensuring team members are knowledgeable about menus dietary information allergens beverages and current promotions to maximize sales.
• Overseeing accurate guest billing and adherence to hotel procedures.
• Ensuring compliance with liquor licensing guidelines and responsible service of alcohol (RSA) principles.
• Greeting and welcoming guests assisting with enquiries and effectively taking and delivering orders.
• Maintaining a clean and neat presentation of bar and restaurant areas.
• Contributing to the recruitment induction and ongoing training of new team members.
• Ensuring team member presentation is consistent with hotel standards.
• Act as an Accor ambassador enhancing the companys image and promoting special offers and facilities.
• Demonstrating personal commitment to maintaining a safe workplace and adhering to WHS policies.

Qualifications :

Your experience and skills include:

• Service-focused personality is essential and a passion for everything food and beverage.
• Minimum of 2 years of relevant experience in a food and beverage outlet with experience in meeting and events a must.
• Responsible Service of Alcohol (RSA) certificate.
• Strong knowledge of a variety of beverages including beer wine spirits and cocktails.
• Previous experience in a similar leadership or supervisory role is an asset.
• Strong interpersonal and problem-solving abilities with the ability to lead by example.
• Multicultural awareness and ability to work with people from diverse cultures.
• Ability to work independently and demonstrate initiative in a dynamic environment.
• Excellent communication negotiation and relationship skills.
• Time management skills with the ability to multitask and work a variety of shifts.
• A strong focus and passion for hotel operations embodying Accor values and Heartist culture.

Remote Work :

No

Employment Type :

Full-time