Supervisor Pharmacy Technician-Prior Auth

This position will report to the Manager of Prior Authorization Team-non specialty. This is a fully remote position and will have HR responsibilities for Team Members. Hours are Monday-Friday typically 8am-4pm.

Pay Range

Major Responsibilities:

• Supervises operational activities of pharmacy technicians coordinates staff to meet daily priorities resolves issues and insures services are safe timely and high quality.
• Ensures appropriate documentation is completed and retained. Participates in the maintenance of department compliance with federal state Accrediting Organization and other regulatory law and/or standards.
• Provides leadership training and support for department strategic initiatives.
• Supports budget targets through inventory management waste reduction and efficient workflows.
• Coordinates daily staffing and scheduling of pharmacy technicians to ensure workload needs of the department are met. Problem solves daily issues as needed.
• Coordinates departmental Quality Assurance activities including but not limited to patient care area inspections unit-based cabinet inspections refrigerator logs controlled substance audits and medication event tracking. Ensures that all pharmacy technicians are providing safe accurate and efficient services in the drug distribution and sterile products preparation.
• Leads team members to comply with strategies and tools to achieve system hospital and department goals. Assists with planning and implementation of workflow changes process improvements and technology implementation
• Participates on hospital-wide and system committees/teams and collaborates with other departments as needed.
• Develops and implements new and improved services through evaluation and innovation.
• Performs human resources responsibilities for staff which includes coaching on performance completes performance reviews and overall staff morale. Recommends hiring compensation changes promotions corrective action decisions and terminations.
• Responsible for understanding and adhering to the organizations Code of Ethical Conduct and for ensuring that personal actions and the actions of employees supervised comply with the policies regulations and laws applicable to the organizations business.

Licensure Registration and/or Certification Required:

• Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board needs to be obtained within 2 years or
• Pharmacy Technician Certified (ExCPT) issued by the National Healthcareer Association needs to be obtained within 2 years.
• If working in WI: Registered as a Pharmacy Technician through Wisconsin Department of Safety and Professional Services application must be submitted prior to start date.
• If working in IL: Registered as a Pharmacy Technician through Illinois Department of Financial and Professional Regulation application must be submitted prior to start date with license obtained within 60 days of date of submission.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 3 years of experience in pharmacy as a technician with experience as a lead or senior level staff.

Knowledge Skills & Abilities Required:

• Demonstrated leadership skills and abilities including organization prioritization decision making team building customer service and conflict resolution.
• Advanced level knowledge of the advances in pharmaceutical practices and understanding of health care and retail pharmacy trends.
• Knowledge of pharmacy standards policies procedures and Health Insurance Portability and Accountability Act (HIPAA) regulations.
• Intermediate computer skills including the ability to navigate through a database and run reports. Proficient keyboarding skills and previous experience with Microsoft Office products electronic mail and/or electronic health information records systems.
• Excellent communication and interpersonal skills. Demonstrated ability to maintain confidentiality take initiative and to work effectively with providers staff and patients.
• Demonstrated strong problem-solving skills including the ability to handle difficult situations.
• Must be detail-oriented with the ability to handle multiple demands simultaneously.

Physical Requirements and Working Conditions:

• Must have fine motor manipulation of hands and wrists to use computer keyboard and to prepare syringes.
• Will be exposed to chemical hazards so will be required to wear protective clothing as necessary.
• Must have functional speech vision and hearing.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training
• Premium pay such as shift on call and more based on a teammates job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program