German-Speaking Customer Support Specialist

Cbtalents

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profile Job Location:

Dortmund - Germany

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Do you speak German and English

Do you have EU citizenship

Would you like to live and work by the sea

Cross Border Talents is looking for a German-Speaking Customer Support Specialist for a leading global home technology brand based in Athens Greece.

As a Customer Support Specialist you will play a key role in assisting customers with their home devices answering their questions and providing guidance on product usage and technical troubleshooting.

Job Responsibilities:

  • Handle incoming phone calls messages and emails from customers.
  • Provide information and support on products such as vacuum cleaners air purifiers hair care tools and more.
  • Troubleshoot technical issues and offer effective solutions.
  • Process warranty claims repairs and replacements.
  • Recommend products based on customer needs and preferences.
  • Maintain high customer satisfaction through professional and friendly communication.

Job Requirements:

  • Excellent written and verbal communication skills in German and English.
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
  • Previous experience in customer support or technical support roles is a plus.

What We Offer:

  • Full relocation package: flight tickets initial accommodation and housing assistance.
  • Competitive monthly salary 2 extra salaries per year.
  • Referral Program: bring your friends and earn attractive bonuses.
  • Health insurance and multiple employee discounts.
  • Full training provided by certified instructors.
  • Professional growth and career development opportunities.
  • Free online Greek language courses.
  • Modern working environment with relaxing break areas.

Why Apply

This is an excellent opportunity to gain international experience and valuable skills ideal for:

  • First-time employees
  • Career changers
  • Professionals returning to the workforce
  • Candidates seeking international work experience

Apply now and become part of a company that offers equal opportunities to all regardless of gender ethnicity religion culture or age.

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Do you speak German and English Do you have EU citizenship Would you like to live and work by the sea Cross Border Talents is looking for a German-Speaking Customer Support Specialist for a leading global home technology brand based in Athens Greece. As a Customer Support Specialist you will play a ...
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