A21-256Technical Writer

Hyderabad - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title

Technical Writer Technical Communications

Location

Travel

Domestic and/or International travel up to 10% is required

Key Responsibilities

Management and staff in Kofaxs Technical Communications job family help the company to ensure that its products and technology solutions are positioned for maximum success through the provision of expert and targeted user documentation and materials. The position of Technical Writer is a core entry-level departmental role and appointees are expected to perform whole core departmental tasks; albeit more basic tasks by comparison to Senior Technical Writers and above.

Technical Writers will perform some of the following work and be involved in other aspects as assigned:

Developing and implementing company standards and protocols for all user documentation provided with products such as developer guides system administrator guides installation guides API references online Help and others
Identifying acquiring and using industry best-practice equipment systems and programs for completing and publishing all documentation deliverables
Working with cross-functional partners such as Product Management Engineering and Technical Support to proactively evaluate product roadmaps and other plans for developing innovations; contributing a technical communications writers perspective and providing such input and feedback into the development process
Writing and executing against product development plans:

Uses departmental authoring techniques and tools and follows group standards and processes
Maintains internal project glossaries
Develops technical content (product descriptions user guides online Help technical training and others) and/or reviews documentation written by developers (especially for grammatical correctness)
Reviews GUI (graphical user interface) text elements
Supports other writers by peer reviewing content for accuracy grammar compliance to standards and other ad hoc needs
Assists other writers with editing tasks (as appropriate)
Verifies accuracy completeness consistency and maintainability of technical content by reviewing content against builds and/or internal releases
Coordinates internal cross-functional technical reviews and updates documentation as appropriate prior to releasing products
When possible solicits documentation feedback from customers or external partners and updates the documentation as appropriate
Maintains a schedule for assigned projects and delivers technical content on-time and on-target (directly supports Product Management Engineering and other partners/stakeholders in ensuring product releases are completed on-time and without compromise to quality)

Supporting internal and external partners/stakeholders/customers as and when appropriate in responding to technical content inquiries and/or other ad hoc needs

Working with the Localization team to coordinate localization schedules and the hand-off of documentation files for translation; providing information about the document files as needed by the Localization team

Conducting some technical user training (as and when requested/appropriate)

Conducting in-house usability tests of documentation (when possible)

Staying abreast of industry and field developments; remaining current in the latest trends and best practices for development testing and publication of technical content as well as ever-evolving needs of customers

While the job description describes what is anticipated as the requirements of the position the job requirements are subject to change based upon any changing needs and requirements of the business.

Qualifications

Candidates for this position should hold the following qualifications have the following experience and be able to demonstrate the following competencies to be considered as a suitable applicant. Please note that except where specified as preferred or as a plus all points listed below are considered minimum requirements.

Bachelors Degree in a related discipline is strongly preferred
Typically has 2 or more years relevant technical experience
Must demonstrate an excellent command of the English language

Kofax Inc. is an Equal Opportunity Employer M/F/Disability/Vets

Job Title Technical Writer Technical Communications Location Travel Domestic and/or International travel up to 10% is required Key Responsibilities Management and staff in Kofaxs Technical Communications job family help the company to ensure that its products and technology solutions are positi...