What you will do:
Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
Answers telephones in a timely courteous and professional manner utilizing appropriate scripting.
Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
Schedules patient appointments based on department protocols in order to maximize provider productivity.
Minimum Qualifications:
High school diploma or equivalent
Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.
Pay Range:$17.50 - $23.80
Pay is based on experience skills and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Position Highlights and Benefits:
Day Shift. Hours may vary
Great benefits effective day 1!
Patient-centric environment
Career growth and advancement potential
Diverse and inclusive culture
We are a group of primary care providers specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England we offer primary care specialty care surgery urgent care rehabilitation and imaging and lab services for thousands of patients every year.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Junior IC
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more