Come work at the best place to give and receive care!
Job Description:
Job Description
Who We Are:
Southern New Hampshire Health has been a cornerstone of the region since 1893 delivering high-quality compassionate care close to home. Anchored by Southern New Hampshire Medical Centera 188-bed DNV-accredited hospital in downtown Nashua with a Level III-N trauma center Level II Special Care Nursery and Magnet designation for nursing excellencewe offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners our multi-specialty group spans 70 practices across southern New Hampshire and northern Massachusetts providing coordinated patient-centered care to thousands each year.
About the Job:
The Patient Access Representative is responsible for registering patients arriving via ambulance walk-in pre-registration and scheduled encounters. This role ensures the accurate collection of demographic and insurance information assists patients with financial resources processes copays and secures required documentation and signatures. Representatives also support compliance initiatives and deliver exceptional customer service throughout the hospital.
What Youll Do:
Monitor EPIC tracking boards for admissions and registration needs.
Register Direct Admits Labor & Delivery BHU and Emergency Department patients.
Perform bedside registration including patient interviews demographic/insurance collection and copay processing.
Collect IMM and MOON signatures for Medicare patients.
Provide financial information including Charity Care and Self-Pay options.
Ensure compliance with hospital DNV and Corporate Integrity policies.
Utilize translation services for patients with language or hearing barriers.
Answer phone calls and assist patients across hospital departments.
Who You Are:
Detail-oriented with strong organizational skills.
Able to communicate effectively with patients families and hospital staff.
Comfortable working in a fast-paced environment with competing priorities.
Committed to providing excellent customer service and patient care.
Why Youll Love Us:
Health dental prescription and vision coverage for full-time & part-time employees
Short-term long-term disability life & pet insurance
Tuition reimbursement & Nursing Student Loan Paydown Program
403(b) Retirement savings plans
Continuous earned time accrual
Work Shift:
Daytime and every other SaturdaySolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation disability status veteran status or any other characteristic protected by law.
Southern New Hampshire Health - Premier medical center and a network of over 400 providers in more than 50 convenient locations.