IT Supervisor Departmental Application Development

Marion County requires on-site work. Remote work is not available.

Its an exciting time to work for Marion County! Were looking for dedicated and collaborative individuals to supervise our outstanding staff of support personnel. You will be ultimately responsible for the endpoint computers and systems that support employees of the county and ultimately our citizens. This challenging and rewarding role is looking for individuals that share Marion Countys core values of: Integrity Professionalism Stewardship and Customer Service. We welcome all who share those values to apply.

Marion County is currently searching for an IT Supervisor to lead a team comprised of hardworking collaborative goal-oriented individuals. If you are someone who enjoys providing technical direction and problem resolution to a high functioning team this is the position for you! You will be part of the larger IT team that manages the technology components of county operations and services. It is an exciting time to join our team and serve an integral role in driving team success!

Information Technology (IT) provides technical services manages the countys technical resources and provides consulting services for technology improvements through three programs: Administration Operations and Technology Solutions. These programs provide a complete range of technology services which include strategic planning new service design business analysis project management security risk management data security applications delivery and support networks servers and storage desktop and mobile management database administration and end-user support through the service desk.

Supervision and Mentoring
Supervise IT employees including assignment and review of staff work as appropriate; develop and complete staff performance objectives and reviews; monitor assess and provide staff training; and provide technical guidance and consultation. Monitors and inspects work in progress to ensure continuity and timely completion. Provides on-going feedback regarding levels of performance and conducts timely and meaningful employee performance evaluations. Manages personnel issues relating to staff conflicts absenteeism and performance issues in a positive manner for the purpose of ensuring the efficient and effective functioning of the work unit. Develop and implement staff development plans to provide cross training of employees specific job-related training and provide opportunities for staff flexibility and career growth.

Software Application Oversight
Manage a collection of business applications supporting multiple county departments and elected offices. Supervises the technical activities and functions related to developing maintaining and improving information technology that meets the operational and strategic business objectives. Monitor software and computer systems for irregularities and performance issues. Assess system data and error logs along with user reports to determine areas for improvement or repair. Organizes plans schedules and manages software development and support efforts. Works with other IT units and service providers to ensure cross-coordination of production changes. Participates in team meetings communicates status of ongoing projects and/or job tasks and coordinates work schedule with team for the purpose of maintaining open communication.

Governance and Process Improvement
Work with other IT units to implement standards and coordinate the use and application of technology in a manner consistent with established standards. Responsible for reviewing implementing and ensuring compliance with technical policies and procedures. Provide guidance in the use of software development best practices.

Strategic Planning
Support strategic planning activities of the programs IT Manager by accessing the needs of county application development processes and services. Identification of services or platforms that support department and enterprise requirements by leveraging commercial systems that reduce dependencies on custom software.

Other Job Duties

• Participate in meetings in-service training workshops etc. for the purpose of gathering information required to perform job functions.
• Perform other duties as assigned.

EXPERIENCE AND TRAINING

1. Bachelors degree in computer science information science management information systems business administration or related field; AND
2. Two years of IT project management or technically related experience; AND
3. Two years of supervisory or three years lead experience* in an IT-related field which may be concurrent with other required experience; OR
4. Any satisfactory combination of work education training or experience relevant to the position as determined by Marion County.

• Certification in Application Development or Application Architecture
• Certified Project Management Professional (PMP) or other equivalent project management certifications
• Two or more years experience working in an ITIL/ITSM environment.
• Extensive experience with Microsoft 365
• Extensive experience with Microsoft Azure

• The finalist for this position will be required to pass a criminal history background check including finger printing; however conviction of a crime may not necessarily disqualify an individual for this position.
• This assignment is not represented by a union.
• This is a full-time position which is not eligible for overtime.
• Typical Work Schedule: Monday through Friday 8:00 a.m. - 5:00 p.m. with flexibility depending upon the needs of the department and program.

General knowledge of methods processes and operating principles of Windows server IIS and SQL Server administration; web design development and maintenance; methods and techniques of project management and business analysis; supervision and best established best practices in effectively operating a service desk operation; practices and methods of maintaining data privacy; business and management principles involved in strategic planning production methods and coordination of people and resources; and research methods for emerging technologies.

Skills and abilities to identify complex problems and develop or evaluate options and implement solutions; analyze information and evaluate results to choose the best solution and solve problems; effectively communicate in person and groups; write clear and concise memorandums reports or other documents; use logic and reasoning in identifying the strengths and weaknesses of alternative solutions conclusions or approaches to problems; manage projects typical to the job assignment; be diligent about detail and thorough in completing work tasks; effectively prioritize tasks and plans; explain what information means and how it can be used; establish effective working relationships with internal and external customers; be pleasant with others on the job and display good-natured cooperative attitude; accept criticism and deal calmly and effectively in high-stress situations.

PUBLIC SERVICE LOAN FORGIVENESS
Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your student loan eligibility should be directed to your loan servicer or the US Department of Education.

VISA SPONSORSHIP
Marion County does not offer VISA sponsorship. Within three days of hireyou will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. Marion County is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.

VETERANS PREFERENCE
Applicants are eligible to use Veterans Preference when applying with Marion County in accordance with ORS 408.225 408.230 and 408.235 and OAR and . Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.

DOCUMENTS REQUIRED FOR VETERANS PREFERENCE

• One of the following:
  • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
  • Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
  • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

• In addition to one of the above documents Disabled Veterans must also submit one of the following:
  • A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
  • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at County is an Equal Opportunity Affirmative Action Veteran and Disability employer committed to increasing the diversity of its workforce.

Applicants with a disability may request reasonable accommodation through Human Resources in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying. Please e-mailHuman Resourcesif you wish to request an accommodation.